Defouw Collision Center

4.8 (1,721reviews)
97%
320 Sagamore Parkway South,  Lafayette,  IN  47905
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Shop AssistantSparkles

In operation 65 years.

DeFouw Collision Center has been in auto body repair business for over 65 years. In 2013, we opened our state of the art auto body repair facility. We have the newest autobody repair technology and highly trained expert collision repair technicians to perform top quality auto body repair services. We are only BMW certified and GM certified collision repair facility in the area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Chrysler
Dodge
Fiat
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru

Reviews (1,721)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and going above and beyond. Communication via text updates is frequently highlighted as a valued and impressive feature. Vehicle cleanliness at pickup is a recurring pleasant surprise. A few customers noted, based on their own experience, that proactive communication during delays could be improved, and occasional parts-related issues were mentioned. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
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"Outstanding customer service start to finish. Regular & reliable communication during the process. ..." Read more
"The customer service was second to none. Very nice and easy to talk to."
"... car, truly. Their text message communication and upfront & super polite team was above satisfactory - lets be honest here; nobody enjoys dealing with ..." Read more
"Outstanding customer Service. Explained in detail all my questions."
"The staff was professional and had great communication. I was informed throughout the process and my needs ..." Read more
"The communication throughout this process was outstanding!"
"Excellent service on our truck! Very happy! Great communication also! Thank you!"
"... and made the entire process smooth and stress-free. Their communication was outstanding, and the repairs were flawless — my car looks brand new again. I truly appreciate ..." Read more
"Repair was great and some improvement on the communication side is needed."
"Communication was great. You are treated like family."

My Experience

I agree, thanks for all the good work. Thank you Ryan for walking the project thru from beginning to end. .

My Experience

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Returned Clean

My Experience

Did great job ! Fast !!

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Great

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Did a great job, and was a quick job !!!!!!!

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Did a great job !!

Returned Clean

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Awesome Job guys the car looks amazing!!!!

Customer Service

My Experience

I really appreciate that you cleaned my car.

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Repair Quality

Kept us totally in the loop on progress! They arranged to pick up our car within a few hours and started the repair process

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My Experience

Still has a scratch in the door panel, but they are going to fix it

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Returned Clean

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Excellent service and customer care! I would highly recommend to friends and family.

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Returned Clean

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Returned Clean

My Experience

Good job!

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Returned Clean

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I would recommend Defouw Collision center to friends and family

Repair Quality

Satisfied so far. doesn't seem to be any problems so far, However seems like ti took a long time!

Customer Service

They took care of the rental care when the Insurance stoped paying. Also kept me informed with what was going on!

Returned Clean

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Extremely happy with the service on our truck! Excellent communication also! Thank you!

Repair Quality

Extremely happy with your service! Truck looks great!!! Great communication as well! Thank you!

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Returned Clean

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Returned Clean