Caliber - Westminster CO - Pierce St
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
While people in the office are nice, their processes seem disorganized, and a lot of confusion during the transition from Abra to Caliber. They weren't able to provide up to date or accurate information. It took multiple calls to get a status update on when my car would be complete, and even then - the information I was given wasn't correct.
Customer Service - 3.0/5.0 -
While people in the office are nice, it seems disorganized, and not able to provide up to date or accurate information. It took multiple calls to get a status update on when my car would be complete, and even then - the information I was given wasn't correct.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
My car now stalls (never did before accident) and The rear view mirror has ovr spray. Warning light on dash for engine and cruise control
Customer Service - 1.0/5.0 -
Long waits on phone, and in person at desk
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
While vehicle was in for repairs, I had both the windshield and back glass looked at for leaks. Repairs could not be made as the leaks were not from glass install. However, now the back sliding glass does not open. I will now spend more time calling the shop, setting up appointment, taking the truck across town, and waiting for repairs. Time resources are very valuable for me at this time. None of which will be recoverable. Very disappointed. Cody 979-324-2843
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I will now need to bring the truck back for completion of the job for the second time. Rear middle seatbelt was installed incorrectly
Customer Service - 0.5/5.0 -
Bringing the truck back for the second time. Seatbelt was not installed correctly and is now missing the fastener on the strap. I can’t ever recover my time spent taking it back over and over again. Supper frustrated!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Both of my team members were extremely helpful and courteous. 5 stars!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Bruce was very professional, detailed and reassuring.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for taking care of my car in such a timely fashion. The car looks great and I’m very pleased. Thank you for also taking care of the seats. We keep coming back to Caliber Collision (Abra) because of your great work, professionalism, and customer service. Thank you so much for your service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Brian is wonderful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
communication was lacking to inform me of what was going on with my vehicle.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0 -
Telephone called would of been nice to explain what was going on, i was the one making calls.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
no proactive communication, but good response time once I initiated questions. The Caliber Collison auto-messages are the WORST - so general and non-specific, they actually generated more questions for me and never gave valuable information. You should seriously reevaluate those.
Returned Clean
My Experience - 5.0/5.0 -
Edwin Collazo informed me every step that was taking place every other day. Edwin & Tina and the rest of Edwins crew who worked on this job represented there company proudly. My hats off to all for a fantastic job well done in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job! We were really happy with the care we received there.