Classic Collision Thornton

4.9 (1,066reviews)
99%
10325 Quivas St,  Thornton,  CO  80260

In operation 43 years, 4 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Thornton, CO is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,066)

Customers say
Overall Customer Satisfaction
Customers consistently praise Classic Collision for exceptional service quality, with many highlighting the professional and friendly staff who go above and beyond expectations. The communication throughout the repair process receives outstanding feedback, with regular text updates and clear explanations keeping customers well-informed. Most repairs are completed on time or even earlier than promised, with many customers noting their vehicles were returned cleaner than when dropped off. The quality of workmanship is frequently described as excellent, with repairs that make cars look brand new. While there were isolated instances of workmanship issues and communication gaps, the overwhelming majority of customers express high satisfaction and strong willingness to recommend the shop to others.
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"... impressed with the experience. From start to finish, the customer service was phenomenal. The staff were friendly, attentive, and genuinely cared about making the ..." Read more
"Truly Exceptional Service! Beyond All Expectations 55 Stars I am beyond satisfied with my recent repair ..." Read more
"This staff was so extremely friendly, knowledgeable and caring about my car. They went out of their way ..." Read more
"Outstanding service! Excellent communication and explanations. Everyone there extremely friendly. ..." Read more
"Everyone was very helpful and professional"
"Sooner than predicted. Excellent!"
"... itself is flawless; my car looks factory new, and they even finished ahead of the initial estimated time. Classic Collision didn't just meet my expectations; ..." Read more
"It was ready when promised. Yay!!!"
"Good quality work. Very nice staff. Work was long delayed by lack of parts, need improvement in that area"
"After the insurance issue was fixed it took them an additional week to have it ready. But they did a ..." Read more
"... genuinely cared about making the process smooth for me. Their communication was clear and consistent, keeping me updated every step of the way. The repair was completed ..." Read more
"They communicated very regularly with me about the repairs being done, and the timeline of repair."
"The repair process was completed very quickly, and I appreciated the updates every Tuesday and Thursdays. Once I did receive my car I was very surprised to ..." Read more
"I had to call them multiple times to get updates. They gave me different dates to pick up the car. ..." Read more
"Good text platform with updates and timelines of repair process expectations being thorough."

My Experience

My Experience

Classic Collision always treats us like family! From start to finish the entire experience is positive! I will always trust them with our vehicles and will recommend them to everyone who needs a body shop!

Likely to Recommend

Repair Quality

We have used Classic Collision several times over the past few years! They treat us like family and have always taken great care of us! Their work is superior and I will always recommend them to anyone who needs a body shop! Thank You!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Great work and kept me notified on what was going on great communication!

Likely to Recommend

Repair Quality

I am very satisfied with their work. The ladies kept me updated at all times on the progress.

Customer Service

My Experience

Staff was super kind, work was fair and fast. Communication was great

My Experience

Buen trabajo 👍🏻 todo quedó excelente y buen servicio de Esteban todo explica muy bien

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Repair Quality

Customer Service

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Such nice office staff.

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Gracias a Esteban y todo el equipo isieron buen trabajo

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Repair Quality

Customer Service

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Repair Quality

Did a good job updating me and accommodating my difficult timeline.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

24 hrs after I picked up my truck. I got a check engine light. Traction control off. Service light. Never happen before. I try calling your office. No answer

My Experience

Classic collision Thornton is the best repair shop I have ever used. They communicated the status of our repair and advised us on the repair throughout the entire process. Estiban was our lead point of contact and was excellent to work with. He did a great job at explaining the details of our project and had great advice on the nuances of our repair. Couldn’t recommend Classic Collision Thornton more.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

They do excellent work

Customer Service

Was not ready the original date set on the invoice, but they worked to get it ready 6 days earlier than the extended date they gave me.

Returned Clean

Likely to Recommend

1000% I absolutely would recommend them to family and friends!

Repair Quality

My car looks great, the staff is amazing, and my car was in the shop for less than a week!

Customer Service

From the beginning to the end the staff was the best and super friendly.

Returned Clean

Likely to Recommend

Repair Quality

An 8 only because they couldn’t source the original number to my Jeep model. Not their fault, but I miss the old bumper!

Customer Service

Returned Clean

Likely to Recommend

Even for unclaimed damages I would recommend this shop and staff to anyone that asked.

Repair Quality

The repairs done were performed above our satisfaction and expectations.

Customer Service

I interacted with two of the most helpful, kind people who made our situation feel at ease the entire time. When circumstances like this happen in people’s lives and they have to deal with the headaches of claims and damage, it goes a long ways when the facility you choose to repair your car has the utmost care in working with families. The two women I worked with were so kind and thorough in complete process that there’s no way they’re compensated enough for what they do. A warm thank you to them both for making this experience better for all.