Caliber - Wheat Ridge - W 48th Ave
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Car has chips in the paint that were not there before
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
The vehicle was kept too long and there was some minor things that it needed after such as the sensor.
Repair Quality - 3.5/5.0 -
Major repairs look good. Had to arrange for a tire sensor to get out in that wasn’t.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The problem was timeliness. Caliber Collision has my car for way, way longer than I had expected, and much longer than the cars of people I know who have had similar or worse repairs. I understand that Caliber is dependent on an outside supplier for parts and believe that they got the job done as soon as they were able under those circumstances, but, wow! It was along time. That said, the work itself was terrific.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tom did a great job. Very good service from him and the front office .
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
By rear wheel well that the worked on there where chips that weren't there before they said they where rock chips and weren't covered
Customer Service - 3.5/5.0 -
Called me every couple days but still took a month to do work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Tom is great. Kept me in the loop. And when he was out of town, Randy stepped up and was equally communicative.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My intact front windshield was broken during the PDR repair process. This was not noticed by the shop until I pointed it out upon picking up my vehicle.
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.5/5.0 -
Lots of in accurate text message updates and very little personal communication
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
I do feel like Tom kept in conatct with me, but the majority of his calls were... "not much to report"