Caliber - Denver - Park Hill

4.8 (1,929reviews)
97%
5050 E Smith Rd,  Denver,  CO  80216

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,929)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, proactive communication, and timely repairs. Many highlighted the frequent text updates that kept them informed throughout the repair process, with several noting their vehicles were completed ahead of schedule. The quality of repairs was widely celebrated, with customers describing results as looking brand new or flawless. Staff professionalism, friendliness, and willingness to answer questions were recurring positives. Customers also appreciated the unexpected bonus of having their vehicles cleaned inside and out. A few customers noted areas for improvement, including inconsistent communication in some cases, discrepancies between initial quotes and final bills, and isolated instances of vehicles returned with unresolved issues. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop.
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"Excellent service, friendly staff, top quality repair work. The staff stays in contract with you everyday to ..." Read more
"Everything was perfect: the service, the attention, and the work done on my car. Thanks !!"
"... to help. The updates via text are so appreciated. The work performed on my CX5 is beautiful and flawless. I highly recommend Caliber Collision." Read more
"My car was returned in perfect body shape but with more mechanical issues than what I brought it in with. Front turning ..." Read more
"Basically, I gave you my car, you didnt fully repair it and gave it back to me with new problems, created by you."
"... work and fantastic service My car looks great and it was finished5 days earlier than expected Thanks so kuch" Read more
"They were amazing and finished my car a full week ahead of the original scheduled date. I would recommend this place to my friends and family."
"I got my car 10 days earlier than estimated and was updated via text along the way. Im very happy with the customer ..." Read more
"The communication and updates through the entire process kept me up to date on everything even more so than I could have ..." Read more
"I really appreciated the text message updates along the way. It was helpful to know how things were coming along. ..." Read more
"My sales rep is great! The communication regarding the process & updates to my claim were not what I expected. I had to call & ask questions and ..." Read more
"I was left in the dark for nearly the entire time you had my truck as to when I would receive it back."
"Repair good. Communication not."

My Experience

While the repairs took longer than expected, communication from the shop was good. Enterprise car rental made it easy with pick up and drop off at the repair shop. Also really appreciated the detail work done on the inside of the car, which was unexpected.

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My Experience

Brad was super helpful every step of the process! My car looks great.

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Great! My car looks great and staff was very helpful and communicative.

Customer Service

Returned Clean

My Experience

Made this whole process insanely easy

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Returned Clean

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My Experience

Amazing service, detailed repairs, and they kept in regular communication. Thank you so much!

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Repair Quality

Brad and the team went above and beyond for service. They stayed in regular communication about repairs. The repair itself looked fantastic and they even cleaned and freshened the car. I’d definitely recommend them.

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Returned Clean

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Everything was done great

Customer Service

Did a great job

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My Experience

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Repair Quality

My car was returned in perfect body shape but with more mechanical issues than what I brought it in with. Front turning signals suddenly don’t work, power steering suddenly limited. Will never use again

Customer Service

Wasn’t told about any of the issues with my car until after paying and signing all waives

Returned Clean

My Experience

Very good job

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Seem like good work, not at all inexpensive

Repair Quality

have only had the car back one day. But all seems good.

Customer Service

Antonette was exceptional to deal with. I was surprised that the final bill was quite a bit higher than the estimate.

My Experience

Antonette was great to work with and she kept me up to date on the progress on my car.

My Experience

Very nice and professional people. This was so helpful during a stressful time. I appreciated the positive and friendly vibes. Will definitely recommend this location.

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My Experience

Thank you Caliber and especially service consultant Antonette, who was so incredibly professional, communicative and friendly throughout the repair process!

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