Caliber - Wilson

4.8 (1,754reviews)
97%
3012 Forest Hills Rd SW,  Wilson,  NC  27893

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,754)

Likely to Recommend

Repair Quality

Excellent job matching the paint, body work with care, customer service was wonderful.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Very friendly, Very informative

Returned Clean

My Experience

The service was stupendous! Brandon Johnson made getting the estimate very easy. Brandon communicated with me throughout the entire process. All of the staff were very personable. I will definitely use them again if needed!

Likely to Recommend

RECOMMENDED CALIBER TO MY COMPANY PRIDE IN NC, LLC AND THEY HAVE SCHEDULED AN ESTIMATE TO GET A REPAIR ON A 15 PASSENGER VAN

Repair Quality

STAFF WERE GREAT! BRANDON WAS SO VERY HELPFUL AND KEPT ME INFORMED.

Customer Service

LOOKS GREAT

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Brandon was great to work with

My Experience

Likely to Recommend

Repair Quality

It took some time to procure the parts but they have done a great job

Customer Service

There were few extensions made on the delivery and only for that a 9

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Awesome team, friendly environment

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fast and friendly service. Front desk staff were awesome and treated me like a queen. The young lady callwd and had rentalnservices pick me up for a rental. BRANDON was great and made sure all my needs were met.

Likely to Recommend

Your team was able to get me in right away when other places are taking months just to do an estimate. I have already begun talking to friends and family about what great services you provide.

Repair Quality

Staff made sure all my needs were met

Customer Service

Treated like a queen. Coffee and popcorn and lady at the front desk was so helpful and beyond friendly.

Returned Clean

Repair Quality

Awesome job. I am very happy.

Customer Service

The front desk employee's were very polite and friendly.

Returned Clean

My Experience

Thank you for all your car and dedication to restoring my car!

Likely to Recommend

Repair Quality

Thank you so much for the great service and repairs on my car.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Brandon communicated well and promptly. Great customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Brandon was so great to deal with! So happy my vehicle was transferred to their shop!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Brandon was very professional .. He assured me my car would be ready before my trip and it was .. He was point on

Likely to Recommend

Repair Quality

I’ve learned in love that repairs are rarely perfect. They did an amazing job. I could see my car shining from the road. I was told of the time and care that was put into the body work. I heard that they even found errors in the last job with the previous owner and corrected it. Excellent job

Customer Service

Exceptional from Brandon, Stella, and Frank. And anyone else that worked on it

Returned Clean

My Experience

More communication is needed for what repairs are being done. A customer also should not be charged for work that they did not know about

Likely to Recommend

Would never recommend this shop to someone

Repair Quality

The repair itself was fine, however they decided to do more work than asked for with no notice and expected the customer to pay even though though the customer had no knowledge of what was being done to the car

Customer Service

They repaired extra parts without notice and expected me to pay for it

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

All team members have been very helpful and did a great job. Kevin was extremely helpful and on top of everything. Couldn't h

Likely to Recommend

Repair Quality

Customer Service