Mitchell's Auto Body

4.9 (1,501reviews)

98%

(919) 734-0369

1296 NC Hwy 581 N., Pikeville, NC 27863

98%

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1296 NC Hwy 581 N.
Pikeville, NC 27863

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About Mitchell's Auto Body

See Photos

1296 NC Hwy 581 N.
Pikeville, NC 27863

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 29 years.

Mitchell's Auto Body is a family owned and operated auto collision repair business. Our goal is to provide service of the utmost quality. "Quality is our top priority." Our objective is to restore your vehicle back to a safe pre-accident condition. Mitchell's Auto Body has been servicing Goldsboro and the surrounding area since 1994! Our experienced master technicians hold ICAR Gold class Certifications which is the auto repair industries most recognized training organization. Trust that your vehicle is in good hands when you choose Mitchell's Auto Body for your repair needs!

Services

Insurance Company Assistance
Lifetime Warranty
Towing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 12:00 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (1,501)

Sort By:
Newest
Rating

1,216 Customers Rated

5 Stars

75.2% Complete

(1129)
4 Stars

4.1% Complete

(62)
3 Stars

0.8% Complete

(12)
2 Stars

0.3% Complete

(4)
1 Star

0.2% Complete

(3)
< 1 Star

0.4% Complete

(6)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional service quality, with many highlighting the professional workmanship that makes vehicles look brand new. Communication stands out as a major strength, with customers appreciating regular text updates and responsive staff who answer questions promptly. The shop demonstrates excellent timeliness, often completing work early or on schedule despite parts delays. Customers frequently mention the cleanliness of returned vehicles, noting they often look better than when dropped off. The staff's professionalism, friendliness, and willingness to go above and beyond creates a welcoming atmosphere. While a few customers noted minor issues with scheduling delays or communication gaps, the overwhelming majority express complete satisfaction and strong willingness to recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"... was very satisfied with the quality of the repair. Everything was done with care and attention to detail. The work was excellent, and Im very pleased with ..." Read more

"The car looked amazing. They did a great job. They even made it look like it had been freshly ..." Read more

"Superior work and service!!! Exceptional customer service!!"

"We were very IMPRESSED with the Warmth, and kindness shown to us from the moment we walked in till the Job was ..." Read more

"The repair is invisible! Undetectable! my vehicle looks just like new! And they finished a week sooner than ..." Read more

"Two days earlier than originally scheduled which was wonderful as I needed it the day after ..." Read more

"Got it early and they stayed late for delivery!!!!"

"... know how things are progressing with your vehicle. My car was due to be completed on Tuesday. I got a notification the Friday before that it was ready ..." Read more

"My vehicle was completed 2 days earlier than projected"

"It was a week early!"

"Frequent text updates about the status of my repair!"

"Thorough communications along the way."

"Love the text updates! I never had to call!"

"Constant notifications were sent to my phone. THAT'S professionalism at its BEST!"

"I didnt start receiving updates until I called them 4 days after I had given the vehicle to them."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... was very satisfied with the quality of the repair. Everything was done with care and attention to detail. The work was excellent, and Im very pleased with ..." Read more

"The car looked amazing. They did a great job. They even made it look like it had been freshly ..." Read more

"Superior work and service!!! Exceptional customer service!!"

"We were very IMPRESSED with the Warmth, and kindness shown to us from the moment we walked in till the Job was ..." Read more

"The repair is invisible! Undetectable! my vehicle looks just like new! And they finished a week sooner than ..." Read more

"Two days earlier than originally scheduled which was wonderful as I needed it the day after ..." Read more

"Got it early and they stayed late for delivery!!!!"

"... know how things are progressing with your vehicle. My car was due to be completed on Tuesday. I got a notification the Friday before that it was ready ..." Read more

"My vehicle was completed 2 days earlier than projected"

"It was a week early!"

"Frequent text updates about the status of my repair!"

"Thorough communications along the way."

"Love the text updates! I never had to call!"

"Constant notifications were sent to my phone. THAT'S professionalism at its BEST!"

"I didnt start receiving updates until I called them 4 days after I had given the vehicle to them."

Christopher (Toyota owner) reviewed 8/1/26

Amazing service, very friendly and helpful.

Delmus (Honda owner) reviewed 7/30/26

All the work that I as done was great and they completely repaired all damaged that was done, again all the work was as outstanding !

William (Chevrolet owner) reviewed 7/29/26

Great crew dropped a 3 piece hood for a corvette and finish product looks amazing thanks for getting it taken care of in such a short time

Derek (Ford owner) reviewed 7/28/26

Jim (GMC owner) reviewed 7/28/26

Rodney (Ford owner) reviewed 7/27/26

Good as new. Friendly team. Very accommodating. If I need any other body work done, it'll be Mitchell's that does it.

Wanda (Honda owner) reviewed 7/24/26

Linda (Nissan owner) reviewed 7/22/26

Job well done 👏 I found not fought bump looks good.

Brandy (Hyundai owner) reviewed 7/22/26

I love the text updates. Your team was also very nice and patient with my teen when getting the quote, at drop off, and on pickup. Thank you!

Steve (Volkswagen owner) reviewed 7/20/26

Looks awesome

Great job

Krystal (Toyota owner) reviewed 7/16/26

They are very friendly and helpful. The work they did to our car, made look brand new again. They matched the color perfect! Will be using them for any autobody I need in the future.

Helen (Saturn owner) reviewed 7/15/26

I would not take my cars anywhere but to Joey at Mitchell’s Auto body. They are very professional and my car was so clean when I pick it up.Very satisfied

I wouldn’t take my cars anywhere else. Excellent service

Shelia (Chevrolet owner) reviewed 7/14/26

Very satisfied

Connie (Ford owner) reviewed 7/13/26

They did a great job 👏 thank you so much

Earl (Honda owner) reviewed 7/9/26

I really appreciate the expeditious support from the Mitchell's team. Upon assessment, they were able to get my car back on the road and completely rebuilt from my accident with a dear...kudos to everyone who helped to make this possible!!! V/r Earl III, Ret USAF

Tom (Mazda owner) reviewed 7/6/26

I have had three vehicles repaired by your company and felt the quality was outstanding and the timeliness was on schedule. Thank the crew for all they do!

The team and the quality of work was outstanding.

Outstanding

Austin (Chevrolet owner) reviewed 7/4/26

Bobby (Nissan owner) reviewed 7/2/26

Breanna (Chevrolet owner) reviewed 7/1/26

Mitchell’s Auto Body always does an excellent job, they are efficient, professional, and go above and beyond!

Lee (Ford owner) reviewed 6/29/26

They were great,friendly ,courteous and on time. Thank you.

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view more shops in: Pikeville | 27863

Once you choose to have your vehicle repaired you should always get an auto body repair estimate for all repair procedures, parts and materials as well as warranty information.

Mitchell's Auto Body

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Mitchell's Auto Body

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,501)

1,216 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0