Mitchell's Auto Body

5.0 (1,535reviews)
98%
1296 NC Hwy 581 N.,  Pikeville,  NC  27863
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Shop AssistantSparkles

In operation 29 years.

Mitchell's Auto Body is a family owned and operated auto collision repair business. Our goal is to provide service of the utmost quality. "Quality is our top priority." Our objective is to restore your vehicle back to a safe pre-accident condition. Mitchell's Auto Body has been servicing Goldsboro and the surrounding area since 1994! Our experienced master technicians hold ICAR Gold class Certifications which is the auto repair industries most recognized training organization. Trust that your vehicle is in good hands when you choose Mitchell's Auto Body for your repair needs!

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 12:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,535)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and genuine care. Communication stands out as a major strength, with customers appreciating frequent text updates throughout the repair process. Timeliness is widely commended, with numerous vehicles completed ahead of schedule. Cleanliness is a recurring positive, as cars are often returned cleaner than dropped off. A few customers noted isolated concerns around initial communication delays, completion date changes, and minor oversights on first visits, though these were generally resolved promptly and professionally by the team.
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"... satisfied with the quality of the repair. Everything was done with care and attention to detail. The work was excellent, and Im very pleased with the results. The repair ..." Read more
"Professional service. Clean work environment. The staff took great care of my vehicle. They handled everything with the insurance company. ..." Read more
"... thruout the process, and when the work is concluded, it is always 11☆'s out of 10. I dont take my vehicles anywhere else." Read more
"... price was fair, the scheduling was painless and the repairs were spot on and quick. I highly recommend Mitchells for any body workrepairs you may need." Read more
"They are very friendly and helpful. The work they did to our car, made look brand new again. They matched the color perfect! Will be using them ..." Read more
"... Undetectable! my vehicle looks just like new! And they finished a week sooner than promised! Second time they've done work for me. Both jobs were excellent!" Read more
"... & great communication informing us along the way. Finished 2 days early & we were extremely satisfied! Wonderful & friendly customer service also!" Read more
"Great experience. Repairs were completed timely. Staff were very friendly. The repairs look good. ..." Read more
"Amazing service, communication, very happy with my experience at Mitchells Auto Body!"
"Work performed was outstanding, but communication to the customer on status of work could be improved."
"Top Notch service and communications!"

My Experience

The repair looks like new. I also appreciated the several updates on the progress of the repair. I was kept informed throughout the process. Thank you!

My Experience

Outstanding customer service

My Experience

My Experience

Likely to Recommend

Repair Quality

Good job repairing the vehicle- easy to work with- very accommodating

Customer Service

Good- work, easy to work with- very accommodating

Returned Clean

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Repair Quality

Customer Service

My Experience

Wonderful service and a great repair job!

Likely to Recommend

Repair Quality

Very professional, and does very good body work , the owner Joey is the best

Customer Service

Returned Clean

My Experience

Was very pleased when The car was so clean inside & out. Bumper looked brand new. Thanks.

Likely to Recommend

Repair Quality

Customer Service

Quality tepairs

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for repairing my car. It truly looks good as new. Thank you also for repairing the dent on my passenger door as a courtesy. I also appreciate you getting my car ready within a weeks time so I would have it for my vacation week. I would definitely refer my friends and family to you!

My Experience

After the repairs on my car, they completely detailed inside and out cleaning my car. Great customer service.

Likely to Recommend

Highly recommended

Repair Quality

They done a very good job cleaning my car after the repair inside and out very detailed, very satisfied. Highly recommended.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

They did an excellent job on my car and the service was great. I would trust them to fix my car again if need be.

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My liftgate looks good and works perfectly. Thanks for doing a good job.

Customer Service

Returned Clean

My Experience

Looks as good as new. Great job

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Mitchell’s came recommended and I am impressed with their work and communication through the repair.

Customer Service

Returned Clean

My Experience

Yall have always done excellent work and been good to us. You guys are the best

My Experience

Great place to have your automobile taken good care of!

Likely to Recommend

Repair Quality

Customer Service

My Experience