Deacon Jones Goldsboro

4.9 (655reviews)
99%
1014 A 11th St,  Goldsboro,  NC  27534
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In operation 48 years.

At Deacon Jones Collision Center, customer satisfaction is our primary goal. From our Professional estimating staff to our certified autobody repair specialists. You will receive the finest quality experience and autobody repair. We are an I-Car Gold Certified and Honda Pro-First Certified shop, we work on all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (655)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or like nothing ever happened. The proactive communication through regular text and phone updates was a standout highlight, keeping customers informed throughout the entire process. Many repairs were completed ahead of the estimated date, which customers greatly appreciated. The cleanliness of returned vehicles, often detailed inside and out, was frequently mentioned as a pleasant surprise. A small number of customers noted concerns such as minor issues upon vehicle return, occasional delays in returning calls, and a few instances of damage or incomplete repairs, as shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... for the repairs on my Jeep. From start to finish, they went above and beyond anything I expected. The team was professional, knowledgeable, and genuinely ..." Read more
"... Jones Repair to fix my car the day I picked it up I was amazed on how it looked as if I was picking a brand new car off the lot clean inside and out I was stoked I will ..." Read more
"... dark. The parts were ordered and received quickly. The work was done way before the estimated date. I am very happy that my truck is beautiful again!! ..." Read more
"my car looks beautiful They kept me informed every day Very easy to talk with Would use them anytime that ..." Read more
"... replace the number was 12 the cost that expected. 3. Work done was great and car looks like it is new 4. Vehicle was cleaned and detailed prior being turned ..." Read more
"It was an easy process and the car was completed earlier than expected. The car was perfectly restored"
"Got the truck back ahead of schedule…looks great. Shout out to the detail team especially. ..." Read more
"... information as well so I was not left in the dark. The parts were ordered and received quickly. The work was done way before the estimated date. ..." Read more
"Took 2 months to fix my car CORRECTLY went the first time they said it was done and it ..." Read more
"Yes and no , after a delay it was done"
"The collision team was one of the most communicativetext, phone, productive and professional teams I have experienced. The home location for Hyundai ..." Read more
"Deacon Jones updated me nearly every day about my car. I was very satisfied with the repairs to my car. ..." Read more
"I was impressed with the way your staff kept me informed on the status the repairs on my vehicle. The work ..." Read more
"They communicated well via text message but whenever I had a question or called the office I was always sent to voicemail and never able to speak to anyone with knowledge ..." Read more
"I was notified when the pickup date was pushed back, but sometimes it was very shortly before the current ..." Read more

My Experience

Very professional and great communication throughout the process. Thank you for a job well done! Highly recommend!

My Experience

My Experience

They were fast and friendly.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service. Thank you for your hospitality.

My Experience

They were very humble, sweet , and very Profesional

My Experience

Car looks great!

My Experience

Communication is crucial.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did a fantastic job. It’s like nothing ever happened to it. They got it done faster than what they expected which is really good and really nice. Customer service on people in the lobby were very nice and very helpful or recommend anyone who has some damage to a car to go to their service

Likely to Recommend

If I have or need any body repairs I will come to them

Repair Quality

They made process easy.

Customer Service

I was very pleased with them

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very good experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Deacon Jones updated me nearly every day about my car. I was very satisfied with the repairs to my car. I would choose Deacon Jones Collision every time.

Likely to Recommend

I would absolutely recommend them

Repair Quality

Customer Service

They stayed in touch with me

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car looked like nothing new happened to it. Bobby was great he walked with us to look at the car. Then he told us if anything goes wrong (with the repairs) they are more than willing to help. I will surly be going back if I have any repairs needed. Thank you Bobby.

My Experience

Jodi and your staff was very kind honest and polite. The staff was very friendly and my 2020 Toyota was handled professional and they did a professional job. I am well pleased ☺️ . Thank you!

Likely to Recommend

Yes I will send you all my friends 🧡

Repair Quality

Wonderful job and very sweet personality.

Customer Service

Very nice and friendly. Great job and wonderful service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Beautiful work

Likely to Recommend

Good folks to work with.

Repair Quality

Work was done well and ahead of promise date.

Customer Service

Robert Thompson was very helpful in dealing with Corporate Lincoln customer service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Justice was super professional and very informative with me about my vehicle, she kept me up to date with everything. Her customer service was superb. Thanks Deacon Kones for taking care of me

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Jodie was amazing.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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