CARSTAR Auto Body of Goldsboro
In operation 10 years.
We are a state of the art collision repair facility. The shop is trained in I-CAR gold and featuring I-CAR platinum certified technicians, offering all collision repair welding certifications and frame straightening certifications. We use environment friendly waterborne paint. All insurance estimates are welcome and we are a DRP (direct repair) for most major insurance companies. As part of a nationwide network of Carstar repair facilities we offer a limited lifetime warranty on all repairs against any workmanship defects. We also offer 24 hour towing.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great company ,kept me updated on repairs and repairs made in a timely manner.
Customer Service - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
U done a great job on my car thank you
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was friendly and we spoke to eachother like neighbors. Great guys and the repairs look like it's right out of the assembly line.
My Experience - 5.0/5.0 -
Work looks great but wasn't very impressed with people skills. Repairs on car were extended multiple times. I would ask front desk personnel to inform insurance company of extensions so rental car would continue to be available. He did not inform anyone but lied and said he would. I started getting calls from car rental agent saying I needed to pay on car. Wow!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
They kept me informed.
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was great. The text message update told me the repair would take 14 days and it was fully repaired 2 days later.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a good job. Kept me informed along the way.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Desired amount of time allocated to repairs in consideration of vehicle damage and service queue. Damage was completely fixed with no defects noted after finalization. Consistent status updates regarding the repair process and great customer service. Detailed listing of labor and parts worked. No complains.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and good delivery time in accordance with required repairs and queue. No defects noted and vehicle was finished with no signs of damage inspected before being dropped off.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a bang up job. Feels brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks new
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very friendly and kept us informed of the progress of the repair.