Caliber - Winston-Salem - Southwest
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience and fantastic repair work
My Experience - 5.0/5.0 -
Tara and her team were absolutely amazing! they did so good on my car it looks like nothing ever happened i couldn’t be more grateful, communication was great and services were quick! thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
OBEIRNE (not OBIERNE) I was pleased with the service provided. Thanks to everyone involved.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a great job on my car. I would highly recommend this company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Could have used more personalized and consistent updates in the process. (Try to keep in mind money is probably being spent on rentals state of mind. (Although this is just thinking from a customer POV))
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already told others about the excellence of Caliber Collision.
Repair Quality - 5.0/5.0 -
My experience with Caliber Collision was seamless from the beginning to the end of the process.
Customer Service - 5.0/5.0 -
Upon arrival at Caliber Collision, the office staff was genuinely welcoming. Everything was thoroughly explained to me, so much so that I didn’t have to ask any questions.
Returned Clean
My Experience - 5.0/5.0 -
I have to admit that I have never had such a positive dealing with organization that does auto repairs. The staff is so welcoming professional, fair, and honest. My brother raved about Caliber Collision in Raleigh when he saw upset I was over an estimate for a fender repair that I had revieved from a Toyota body shop. He said that I should get a second opinion...and that I should get it from Caliber Collision. He said that Calliber Collision is the only organization that he trusts to repair damages to his Toyota. I don't live in Raleigh, I live in Winston Salem...but there is a Caliber Collision here also on Stratford Rd. That place, and those people are awesome. Toyota's estimate was $2144.00. Caliber Collision's estimate for the same repair was $967.00. Denny Billbe was my repair guy. The day that I bought my car in was the same day that I got it back...and you can't even tell that my fender ever had damage. It's as good as new. And get this. The cost of my repair went from over $900 to just a little over $700. That's right....I saved even more money. In this economy that is a blessing. Thank you so much Denny for being honest and gouging me like so many other places that I have trusted. I want to give a great big THANK YOU to the entire staff...especially Denny for a very satisfying experience. My brother didn't lie...and I will do as he did and pass on my experience to my friends and loved ones.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job! Tara our service rep is very responsible staying in touch with this getting everything done!! She did a great job. Glad that she was the one working with us.
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
I was satisfied with the repairs so far. The interior was not cleaned though. The staff did wipe it out but it still seemed dusty after they did so.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tara O. is an Awesome young lady!!! Every encounter with her was professional, friendly and informative. She went above and beyond to assist me. I am a very satisfied customer. Also, the lady at the front desk was a pleasure to chat with as I waited for my car repair. Overall a very good experience. Thank you for excellent service!