Caliber - Winston-Salem - Southwest

4.8 (3,021reviews)
96%
1501 S Stratford Rd,  Winston-Salem,  NC  27103

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,021)

My Experience

Jacob was extremely helpful and kept us informed of anything he felt we needed to know. Our 2nd time using your services and we could not be happier!

Likely to Recommend

Will always recommend

Repair Quality

Excellent job, thorough estimate that found other things and they kept in contact with us about where they were, etc in the process.

Customer Service

Everyone was so kind.

Returned Clean

Likely to Recommend

The staff tried. No complaints about being informed and the courtesy extended by all

Repair Quality

Took a little too long to get my car. Caliber damaged the windshield (sun protection film) and had to have it done at another location. Expected the car to be ready on Friday and had to wait until Tuesday.

Customer Service

Everyone was pleasant, helpful, and explained what problems they were having getting a part and with the windshield.

My Experience

Tara and everybody there have been great. My husband and I have used Caliber multiple times and we have been satisfied with service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

This is the second car Caliber has repaired for my family

Repair Quality

Top quality service., Fast , friendly and reliable

Customer Service

Welcoming staff members. Very polite and professional

Returned Clean

My Experience

Great people, great work and ready much sooner than I was told. I couldn't be happier.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I’m very happy with the repair work on my car! Jacob was professional, courteous with providing updates on repair status. I felt reassured that my car was in good hands and that trust was validated. Thanks again and Great job!!

Customer Service

I’m very happy with the repair work on my car! Jacob was professional, courteous with providing updates on repair status. I felt reassured that my car was in good hands and that trust was validated. Thanks again and Great job!!

Returned Clean

My Experience

When I spoke with the front desk person then Ray I knew I had made a GREAT choice in choosing this location. I am overly pleased with the outcome of my car.

Likely to Recommend

I already started.

Repair Quality

I am forever grateful for the customer service and loyalty of words as well as my car repairs.

Customer Service

Outstanding as soon as you open the door.

Returned Clean

My Experience

They do a fantastic jobI was very pleased

Likely to Recommend

Repair Quality

Excellent job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

You guys were awesome. Listen to my concerns and Ray was great as well

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was always super welcoming and helpful. I appreciated the consistency with updates and the process of my vehicle.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very nice people. A pleasure

Likely to Recommend

Repair Quality

Very good job

Customer Service

Very good job

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Ray Atkins is wonderful to work with. He is very attentive to details and does everything he can to ensure the job is done right and on time.

Customer Service

Everyone in the Stratford Road location was a pleasure to work with. Always very friendly.

My Experience

Great professional service. Thank you to Ray and Miss. Amy for treating us like family

Likely to Recommend

Repair Quality

Customer Service

Returned Clean