Caliber - Winterville

4.9 (1,236reviews)
98%
501 Whitley Dr,  Winterville,  NC  28590

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,236)

My Experience

Likely to Recommend

Repair Quality

Great customer service

Customer Service

My Experience

From the moment i walked in i felt like i was cared about! Jake my service advisor was amazing kept me updated, held chats. Made sure I left 100% Happy. He is one awesome service advisor

Likely to Recommend

Repair Quality

Customer Service

My Experience

From the extremely nice helpful lady at the front desk, and Jake was awesome, and the guy that brought our truck to the front for us (he's from florida), we're all winners if you ask us. They certainly made us wanna brag about how great your service and repairs are. The lady at the front desk is your front line, and the first time we stepped in your repair shop she made it a great experience as the others did. That type of kindness and respect you have them all giving people is amazing, and you don't see it that often. Last time we were treated like that was only Disney world. We are from florida and your repair shop was top notch. Thank you and please thank them again for us

Likely to Recommend

You guys run a company it seems with no flaws !! Great job, always recommend you

Repair Quality

Better than Excellent everything, from the people to the excellent car repair. Your people all we're so respectful and nice to us, great job to all, Thank you

Customer Service

All personal were very very professional and pleasant to talk to : )

My Experience

Thanks for your service well done

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service and great communication!

Likely to Recommend

absolutely!

Repair Quality

Excellent service and excellent communication. Would definitely use them again.

Customer Service

Returned Clean

My Experience

My Experience

The entire process was so simple and easy. Communication throughout the repair process was fantastic. I appreciated the updates along the way. All of the staff was kind and respectful. The repairs were done well and look great. Thank y’all so much!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything looks perfect

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very Professional, Jennifer and Jake are awesome!

Customer Service

Returned Clean

My Experience

This experience with them was amazing! I would recommend the whole country to this place in Winterville. Thank you for all the updates the phone calls and just a pleasant experience.!!

Likely to Recommend

100% I would recommend

Repair Quality

I have never been so satisfied with a company! The amazing service, the professionalism, and the care that I received was exceptional! I will tell the world about this place. I am truly happy with the service I received.

Customer Service

Jennifer was awesome. She walked me through the process and kept me updated

Returned Clean

Likely to Recommend

Repair Quality

Awesome work Highly recommend to to my friends

Customer Service

Returned Clean

My Experience

My Experience

Wonderful experience. Kept me informed. Great job on my car.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My car looks and drives like nothing ever happened to it

Customer Service

My car looks and drives like nothing ever happened to it

Returned Clean

My Experience

Excellent service all the way around soon as you walk through the door.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great work. Completed on time. Great people and communication

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

I’ve already told my coworkers about them!

Repair Quality

Customer Service

Very responsive and they made it super simple