Gerber Collision & Glass - Winterville

4.9 (1,119reviews)
97%
246 Beacon Dr,  Winterville,  NC  28590

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - Winterville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,119)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The staff received high marks for professionalism, friendliness, and making customers feel welcomed and valued. Communication was a standout strength, with regular text and phone updates keeping customers informed throughout the repair process. Many customers were pleasantly surprised that their vehicles were completed ahead of schedule. A few customers noted concerns around delays, infrequent updates, and isolated service issues, but the overwhelming sentiment reflects a shop that delivers excellent results and a customer-first experience.
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"Awesome. Like it never happened. Our service tech was top notch. 1110."
"The team did a phenomenal job. They showed tremendous care for me and my vehicle. Amazing customer service and swift work with my vehicle."
"The repairs were excellent. Its as though the vehicle was never damaged. We were well informed throughout the repair process ..." Read more
"... looks awesome. You can't tell there was any damage. The paint matches perfect to factory paint. Very impressive work. Thank you." Read more
"It looks brand new!"
"Vehicle was completed perfectly nearly 2 weeks early of the estimated time. It was exceptional."
"Great job. Car was completed earlier than expected. Car looks brand new"
"Early, Highly Satisfied"
"I was kept updated every step of the Way and the vehicle was ready before the given completion date"
"Took a while longer than expected but the did an excellent job"
"Regular updates every Tuesday and Thursday as promised."
"... the repairs on my vehicle were beyond satisfactory! They communicated with me every step of the way. Work was done in a successful manner just an amazing ..." Read more
"Yes, I loved how consistent the update was during the entire process."
"Communication was not there at all"
"Informed every step of the way"

My Experience

They did an excellent job with my repair, my truck looks like it's brand new off the car lot! And it was detailed very nice!

Likely to Recommend

Repair Quality

They did a great job fixing my truck

Customer Service

Returned Clean

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Repair Quality

Great service

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Thank you all sincerely for your hard work and going the extra mile. Greatly appreciated...

Likely to Recommend

Absolutely would recommend the Gerber team.

Repair Quality

Truly appreciate the work the team did from start to finish.

Customer Service

Top notch

Returned Clean

My Experience

I am very pleased. A job well done.

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Repair Quality

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Returned Clean

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Returned Clean

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I would recommend highly

Repair Quality

They did a great job repairing my corvette. It looks fantastic.

Customer Service

Great customer service.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Would recommend to anyone.

Repair Quality

Great communication. Very strong work. Car was treated well and came back looking brand new!! Would recommend to anyone in the area.

Customer Service

Everyone was nice. Very strong communication.

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Repair Quality

Customer Service

Returned Clean

My Experience

The results were beyond my expectations. I highly recommend Gerber!

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

My Experience

The team was wonderful from Olivia at the dusk to Josh and Matt and Joe. They all went above and beyond helping me get my grandchild‘s car seat base in and out of the car and then back out of the rental back into the car. The work is beautiful. You can’t even tell that there was an issue. The building was clean and well maintained the bathroom was spotless all around. Great job guys.

Likely to Recommend

Already have recommended them.

Repair Quality

Customer Service

From Olivia at the front desk to the guys in the back, everything was above and beyond really appreciated the CUSTOMER SERVICE

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Repair Quality

Customer Service

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Customer Service

Returned Clean