Caliber - Winterville

4.9 (1,237reviews)
98%
501 Whitley Dr,  Winterville,  NC  28590

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,237)

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My Experience

My experience was excellent from start to finish. Before I took my vehicle there, Jennifer was very polite and made sure I received the necessary documentation. Upon bringing my vehicle in, Jake was very knowledgeable and I felt very confident that I had chosen the best company to repair my vehicle. The communication was great. I never had to wonder about the status of my vehicle as I was updated every step of the way. After the completion of my vehicle, I received a detailed report and was told I had a lifetime warranty on repairs as long as I owned the vehicle. Thank you Caliber Collision for a great experience!

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Returned Clean

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Great job and car was ready a couple days early.

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My Experience

My Experience

The steering wheel is difficult to turn- it used to not be before the accident

My Experience

Likely to Recommend

Repair Quality

Team very nice, helpful and seemed to work hard and quickly as possible. Very pleased overall. Looking at quality of repair on vehicle, not 100 percent. I generally look at how pieces of the plastics come together on repair, etc. and when reviewing try to see what imperfections are noticed that stand out.

Customer Service

Returned Clean

My Experience

Iam very satisfied car look very good and the turn around time was great thank you so much.

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Caliber was phenomeal. treated me like a VIP. Jake kept in touch with me when he didn't have to. Jennifer and Jake adjusted their communication when my phone wasn't working right. my car looks great. you were the best people!

Customer Service

Jake from State Farm was the BEST!!!

My Experience

Caliber Collision was very professional and kind from the beginning to the end of the process… they kept me informed with updates as needed with quality results!!! My overall experience and impression was top tier!!!

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Excellent communication throughout process and professionalism but at the same time friendly!!! You can tell they truly appreciate services tendered to customers.

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Excellent work

Returned Clean

My Experience

The advisor was very polite and helpful to fix our car, I could never ask for better help then what he gave us.

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The car looks as good as new and it was done even quicker than the estimated time frame! I also appreciate them detailing my car as well!

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Returned Clean

Likely to Recommend

Repair Quality

They kept us informed of the progress. We didn’t have to wait very long before we got our truck back. The staff were very professional and friendly.

Customer Service

Jake was very knowledgeable and helpful on the questions we had.