Caliber - Wisconsin Rapids
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Gary was a professional and explained everything he was going to do to my vehicle, and after I picked up my vehicle he showed me everything he repaired. The lady at the front service desk was polite and nice. Thank you for making my transition with my vehicle easy. The car looks amazing, the repair made my car look new again. Can't ask for nothing better.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I understand that there was a back up vehicles due to a busy season. We appreciated the text updates from Gary and the clean car that came back.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Very good customer service. Timely updates.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
They were great. Some delays weren't communicated as soon as we would have liked.,
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The customer service was very much lacking. I was underwhelmed with the professionalism that was displayed. Was harassed to pick up my vehicle that is a town away, to find out that it isn’t even complete and I will need to travel again, spending more gas, to have more work done. Lorna, the front desk receptionist, is quite unprofessional. When handling my case I told her several times upon drop off that the deductible was being waived, not only was this a problem at drop off even though it was clearly written in black and white, it was again a problem when she called harassing me to come get my incomplete vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and service.!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Really was pleased with how I was updated on my repair and how fast it was done very friendly people 🙂
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly people to work with
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a good job I would go back 👏
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone and everything was outstanding. I couldn't be more pleased or satisfied with the service we received and the quality of the work. Especially noteworthy are Lorna and Jess. They were just terrific.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yep yep
Repair Quality - 5.0/5.0 -
Perfect
Customer Service - 5.0/5.0 -
They were great with communication
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Headlight still not aimed correctly I was told I could purchase a new light bulb at my expense what happened to standing behind your repairs?
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was so impressed by the following factors: -Great personal attention from start to finish -Two estimates were prepared for me to assist me in choosing my options present -updated texts as the repair was taking place -Total repair was completed in less time than I was told - Complete and professional documentation -Fair, competitive pricing - Thorough interior detailing done before pick up - Some minor parts, not covered in the estimate, we're discovered needed. They were ordered and installed without extra charge - Honesty, integrity, and dependability were key -Employees worked together as a team -I would strongly recommend Caliber Collision to anyone
My Experience - 5.0/5.0 -
It was a pleasure working with you. The repair looks amazing! I was promised the car back by the end of the week, but it was done three days earlier! Couldn’t be happier! Also received the car back cleaner than when I dropped it off. 😉 Thank you to everyone who made this such a great experience!