Caliber - Yakima

4.8 (1,217reviews)
95%
315 S 2nd Ave,  Yakima,  WA  98902

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,217)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Extremely happy with the qualify of work. I loved receiving text messages with updates of all the progress.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team was amazing! The manager Ken was extremely informative and explained the process completely. I will recommend Caliber to anyone in need of services. Thank you for helping during my need!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Very kinda and kept me up to date on my vehicle while in shop.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You guys were super nice, and my cars looks and runs great! Thank you!

My Experience

Caliber Collision went above and beyond my expectations. Customer service was amazing and communication and updates on the status of my Audi was exceptional and professional from start to finish. I couldn’t be happier with my car! I will definitely return and recommend to friends and family!

My Experience

You did a great quality job on repairing our car and communicated with us twice a week to keep us informed. Thank you for working with our insurance and for working with us..

Likely to Recommend

Good processed. Preferred shop by Geico was very helpful

Repair Quality

We appreciate how quickly you were able to get us into your shop and work through the process to get her car finished. Even though there was some delay on parts, your Tuesday and Thursday text communications were helpful.

Customer Service

He seen you at the front desk was helpful and the Tuesday and Thursday text communications were also informative. The only struggle was making sure that communication was done between the Geico insurance system and the caliber collision system.

My Experience

Magnificent attention from all the staff and the repair of the excellent car and in less time than I expected. Congratulations to all in caliber

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job coordinating and keeping me informed on the status of my car.

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Repair Quality

Customer Service

My Experience

I had a great experience they were always keeping me informed throughout the whole process and were always kind to me every time I would call with a question

Likely to Recommend

Repair Quality

It took too long to get an appointment for estimate especially when repairs couldn't be made right away. When I got my car back only the repaired side had been treated with a wax-like substance which would be understandable except now half of my bumper is waxed and the other is not. It looks ridiculous.

Customer Service

Again, same as previous comment.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am very satisfied with the work and customer service. Color matched beautifully. Had my car in on a Tuesday and had it back to me that Friday. Thank you Caliber!

Likely to Recommend

Repair Quality

The staff was very friendly and professional. They got my car in and repaired quickly. Honestly can't tell my car was damaged at all. Thank you Caliber for an awesome job.

Customer Service

My Experience

When I first brought my car in they explained the process. They completed the repair work quickly. I was expecting it to take a couple weeks and they had it done in a week. I was called to know the parts arrived and that they were beginning repairs. The work is perfect. They did a walk around the car after the work was done to show me what was done. The only thing they didn’t do was fill my 26 gallon tank with gas, haha. Great communication and extremely friendly. Thanks everyone!

My Experience