Caliber - Yakima

4.8 (1,216reviews)
96%
315 S 2nd Ave,  Yakima,  WA  98902

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,216)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very friendly staff. Work was done super fast and it looks brand new. I am very appreciative for the fast and easy process. Also for the great quality of work. Thank you

Likely to Recommend

Fast and extremely friendly people and the work was amazing

Repair Quality

Looks better than it did

Customer Service

Very friendly and knowledgeable

My Experience

Truly impressed with the communication, customer service great attitudes of the staff. Wonderful experience recomme d to everyone!!!!

Likely to Recommend

Repair Quality

Customer Service

They were truly fantastic pleasant professional timely and my truck looks great again

Likely to Recommend

Repair Quality

Good job

Customer Service

Very good

My Experience

Excelente trabajo

Likely to Recommend

Repair Quality

The paint on the door doesn't match the rest of the vehicle

Customer Service

They (Shop Manager Ken) didn't include my airbag light in my claim and I had to pay another $1045 out of pocket to have it fixed on top of my $500 deductible for insurance claim. Lobby receptionist watching online videos instead of helping customers.

My Experience

Was faster then I expected. Speedy service but great service. Flawless paint job. You can’t tell it was even damaged.

Likely to Recommend

Repair Quality

Paint is already faded rubbing off chipped

Customer Service

Receptionist was rude first initial visit. Repair tech was friendly explained in detail everything that would be performed.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car looks great. Thank you

Likely to Recommend

Repair Quality

Customer Service

My car looks great.

My Experience

Was very well kept informed of progress. You made this a super easy process and I appreciate all the help!!

My Experience

This is the second time Caliber Collision has fixed my car. The first time was my son's vehicle and now mine. I am so happy with both of my experiences. I will definitely recommend this shop to anyone who needs repairs. The staff is amazing and takes care of the vehicles as if they were theirs. That's what makes Caliber Collision stand out from the rest.

Likely to Recommend

Repair Quality

Great work.

Customer Service

I am really satisfied with the work. Great service and staff were kind. They also kept me updated with what was going on with the auto parts and what they were working with. My car was ready in less that 2 months and the final results were impeccable.

My Experience

Every aspect of my auto repair was excellent. Highest praise to everyone involved. Many thanks, our baby is perfect!

Likely to Recommend

Repair Quality

The right side ( drivers side) electronic that alarms you if you cross lane marker does not work.

Customer Service

My Experience

They left my car looking clean on the inside and the repair looks great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The Caliber Collision team communicated very well regarding timing and the repair itself. They had the car finished one business day ahead of schedule, too.The repair looks very good.

Likely to Recommend

I’ve already told everyone who did the work on my car!

Repair Quality

Upon arrival my car was out in the parking lot and the first thing outta my mouth was, “oh my gosh, it looks soooo good!” My car is a root beer color and it is a hard color that isn’t popular, unique for sure and they did such a great job with matching the color!

Customer Service

Amazing! I loved the texts messages they sent to me about daily updates!

Likely to Recommend

Repair Quality

I felt really good about caliber with the progress updates and amazing customer service when I was in definitely would go threw caliber again in the future. Would of really appreciated a full wax and buff instead of just the fixed areas but overall extremely satisfied

Customer Service

My Experience