Caliber - Yakima

4.8 (1,216reviews)
96%
315 S 2nd Ave,  Yakima,  WA  98902

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,216)

Likely to Recommend

Repair Quality

Customer Service

My Experience

It took a while to get my vehicle in but it looks great.

My Experience

Timely service - Excellent communication

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Customer Service

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Repair Quality

Repair work not completed

Customer Service

After being informed that I was out of town and would not be able to pick up for several days during business hours, I received daily calls and warning that the insurance would not pay for my car rental beyond repair date. They did.

My Experience

This company and its staff are off the chart amazing!!! From the time I walked in the door and then picked my truck up, there are very few words that can express the experience there. From the receptionist to the shop manger, right down to the one cleaning up and readying the truck for pick up!!! Technicians this location rocks!!!!

Likely to Recommend

Great group!!!

Repair Quality

Amazing group of people!!! I’m beyond satisfied!!! Highly recommend, from the time I walked in the door to the day I picked up my truck.

Customer Service

Top notch! Every single one of them.

My Experience

The team kept us well informed, and when there was an issue with our insurance, went above and beyond to help us resolve it. The work looks great and we were notified of any delays due to parts immediately. Great experience.

Likely to Recommend

Repair Quality

Customer Service

Above and beyond to keep us informed throughout the process

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Repair Quality

Never disappointed, third time bringing vehicle in and always quality work

Customer Service

My Experience

Quick service and everyone was very friendly very much appreciated.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Terrific customer service, very friendly. Treated me like I was important. Repaired my car quickly because they recognized how anxious I was. (Just moved to Yakima two months ago and this was my second fender-bender.). Very pleased with their work and professionalism.

Likely to Recommend

Repair Quality

Customer Service

Very friendly and professional

My Experience

I want to compliment all the employees that worked on my 2014 Ram. I appreciate the professionalism of the repair work. The repairs were completed ahead of schedule. Thanks to everyone involved. It was a pleasure dealing with Ken Rueken throughout this process. Again, Thanks.

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Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Very nice outcome, and to work with.

Likely to Recommend

Repair Quality

Customer Service

Customer service was awesome, kept communication with me, even more then I expected. Taken care of more than any other shop I've dealt with, highly recommended.

My Experience

My car looks brand new all over again. It don't even look like I was in an accident. I appreciate all the work that was done to my car. Thank you so much

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Customer Service

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Repair Quality

They did an amazing job on my car

Customer Service

Returned Clean

Likely to Recommend

I will definitely recommend Caliber Collision

Repair Quality

I am very pleased with Caliber Collision. The staff was friendly and helpful. I very much appreciated that I was kept informed via text on the progress of my car. Which put my mind at ease. I was surprised at how quickly they finished my car, and it looks so pretty you can’t even tell it had been in an accident. Thank you Caliber Collision for all your hard work and for a wonderful job!!!

Customer Service

I am very pleased with Caliber Collision. The staff was friendly and helpful. I very much appreciated that I was kept informed via text on the progress of my car. Which put my mind at ease. I was surprised at how quickly they finished my car, and it looked so pretty you couldn’t even tell it had been in an accident. Thank you Caliber Collision for all your hard work and for a wonderful job!!!

My Experience

Great job, thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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My Experience

I was very pleased on how quickly they repaired my vehicle

Likely to Recommend

Repair Quality

Customer Service

Returned Clean