Caliber - Yakima
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I really liked how they kept me updated on the whole process!
My Experience - 5.0/5.0 -
More updates would have been nice but aside from that everything was great.
Likely to Recommend - 5.0/5.0 -
I would also go back and use their service again
Repair Quality - 5.0/5.0 -
The repairs and service were excellent
Customer Service - 5.0/5.0 -
Caliber collision did everything that was asked and kept me informed.
My Experience - 5.0/5.0 -
I was SO IMPRESSED with the customer service, the communication, the repairs done, and how beautiful my car was when I got it back! I will HIGHLY recommend your company! Also loved the partnership with Enterprise Rentals, and how easy you all made it to drop off and pick up my car! Can't thank you enough!
Likely to Recommend - 5.0/5.0 -
I have actually already recommended it to someone, as well as telling all my friends and work acquaintances about how great my experience was!
Repair Quality - 5.0/5.0 -
Car is restored to exactly as I bought it, 2 months before!
Customer Service - 5.0/5.0 -
Estimator was friendly, polite, professional and listened to my concerns. The front desk gal is extremely sweet and helpful as well!
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
A 2/12 mo wait was frustrating! The updates were very good. I didn’t feel forgotten!
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
very frustrating to have my car there for 2 1/2 mo!!!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was really surprised that Caliber went above and beyond given the circumstances of delay in getting my vehicle repaired. I truly appreciate their understanding and trying to make things easier with the time not having my vehicle.
My Experience - 5.0/5.0 -
Both the receptionist and the adjuster were very informative and kind
My Experience - 5.0/5.0 -
They were awesome to work with. They really brought my baby back to life. 1000 of 10 would highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
The door needs to be redone as it doesn’t shut completely. Paint job was good. They offered to redo our door. Will give a better review once our vehicle is restored.
Customer Service - 4.5/5.0 -
Great! Felt well taken care of.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I was given repair updates on my vehicle 2 times per week until the last week.. Not only 0 communication during the last week, they didn't let me know repairs had started. Called me on a Friday at 3:45pm, requesting that I pick my vehicle up by 5pm that day. How are you going to call during my husband's chemo treatment and demand I'm there within the hour when I didn't even know repairs had started.. last I knew my parts where stuck in the ocean on a container ship.. Needless to say, I had to wait till Monday to pick my car up .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every person we had contact with at this shop was extremely helpful, polite and did a great job! My car looks new again as well! Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Door doesn’t seem to shut as well as before. Other than that good cooperation and communication.
Customer Service - 4.5/5.0 -
Some missed calls but who’s to blame?
Returned Clean
My Experience - 5.0/5.0 -
My car was left very clean, and I have no complaints!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Daily text updates was very appreciated!
My Experience - 5.0/5.0 -
I'm very satisfied with the repair. They text me the car progress. And they finish the repair earlier than what I expected.