Caliber - Yakima

4.8 (1,205reviews)
95%
315 S 2nd Ave,  Yakima,  WA  98902

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,205)

My Experience

I had great service, great communication and I was very happy with the quality and the quickness of the repair. I highly recommend this company.

Likely to Recommend

I would recommend them because they are great!

Repair Quality

I am very happy with my service! I would highly recommend this place of business to anyone in need.

Customer Service

Friendly service! Great attitude!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Very friendly and helpful staff.

Returned Clean

My Experience

My car seems to be running okay. Thank you.

My Experience

We so appreciated you keeping in touch with us and letting us know what was going on. And also the fact that if we are not completely satisfied you will definitely fix the problem. Your thoroughness was very much appreciated

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Repair Quality

Customer Service

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Repair Quality

Customer Service

great communication very professional.

My Experience

Likely to Recommend

Already did!

Repair Quality

Awesome Service! Extremely appreciated!

Customer Service

Periodic updates provided were great!

Likely to Recommend

Repair Quality

Very disappointed in their customer service. FYI don’t assume a women doesn’t know how cars work when they’re explaining the problems she’s noticed with her car to have you look at, no one likes to treated condescendingly. Don’t tell your customers that you ordered wrong parts and then change your story to not being able to get parts. Don’t disregard the importance of keeping your customers updated by phone. Don’t not update insurance and rental co so they get charged after customer reminds you repeatedly to do so! I hope I’m the unicorn for poor service from you all because this experience with you was very disappointing.

Customer Service

Returned Clean

My Experience

Excellent customer service, a wonderful team, thank you for taking such good care of my Toyota.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Surprised that my repairs were finished so quickly and very impressed with the work and their customer service, I will recommend them to anyone,,

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Repair Quality

Customer Service

My Experience

I liked the fact the that they kept me updated. Thank you for that.

My Experience

Very fast service and excellent customer service

Likely to Recommend

Repair Quality

My vehicle looks as if nothing had happened to it

Customer Service

Excellent customer service

My Experience

Amazing service. Quick respond. Always kept me up to date on my vehicle progress.

Likely to Recommend

Repair Quality

They did a great job on repairs on my Nissan. I had a hole in my front end due to a boulder falling into my car. It hit the light, grill and bumper. All were replaced and you can't even notice. Beautiful job.

Customer Service

Great job.

My Experience

No one was manning the phone during the lunch hour and they had no voice Mail. They had me bring in my car a day before they were ready to work on it which put an extra day on my car rental. The work seems really good. I am pleased with final product

My Experience

We were given a date when our car would be done & it was completed two days early. Very happy with the work they did. Thank you.

Likely to Recommend

Repair Quality

Customer Service