Caliber - Yakima

4.8 (1,216reviews)
96%
315 S 2nd Ave,  Yakima,  WA  98902

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,216)

My Experience

My Experience

Was always updated on what was going on with repairs.

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My Experience

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Returned Clean

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Caliber Collision did an excellent job on my minor repair, very happy with their work.

Repair Quality

I was worried about the color match of vehicle, but it came out perfectly. I liked that I received text messages on updates. The staff was very helpful, friendly and courteous. I would recommend your services. 😀 Happy with the overall results.

Customer Service

Very friendly, courteous. Kept me updated through text messages

My Experience

It was a smooth and good experience. Great communication.

Likely to Recommend

It was our first time having to use a repair shop and they were great!

Repair Quality

My vehicle looked brand new. They also went above and beyond by cleaning the interior and buffing out some scratches we had.

Customer Service

Super friendly.

My Experience

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Returned Clean

My Experience

All the staff was very supportive for our car repair needs. The repairs were perfect. Thanks. I will pass the good work of this business on. Herb Schmidt owner

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Returned Clean

My Experience

They are amazing would not ever go anywere else and I have unfortunately had to go there a couple times :)

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My Experience

My Experience

We are 100% happy with the job that you have done to repair our vehicle. I will definitely recommend you to our friends and family. Thank you

Likely to Recommend

Repair Quality

We were very happy.

Customer Service

Very helpful, friendly and made sure we were kept up on all information

Returned Clean

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I see no reason to look for someone other that Caliber should I get into another accident.

Repair Quality

This is my second time using the shop. Both experiences have been stellar. My car came back looking like nothing had happened to it.

Customer Service

The customer service it top notch. They kept me up to date on exactly what was happening as it passed through their system.

Returned Clean

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Repair Quality

I appreciated the frequent updates and timelines. When I received my car back, it was washed and clean. Such great service!

Customer Service

Great service!

My Experience

Headlight did not fit flush like the OEM one and a paint chip on the side where the headlight was replaced and the washer fluid was not filled after replacing the washer reservoir.

Likely to Recommend

Repair Quality

Finished the repair in a hurry before the end of the month so they can get paid and was not done right, didn't fill the washer reservoir with washer fluid didn't top off the coolant reservoir after replacing the radiator the lower grille doesn't line up the the upper grille, the passenger side headlight doesn't fit flush with the bumper, and there is a paint chip on the corner of the headlight.

Customer Service

My Experience

All repair works appears to be just like new again. The time I dropped off my vehicle until pickup time this shop updated me with progress report and completed the repairs in timely manner. Thanks

Likely to Recommend

Repair Quality

Tail light bulb was not replaced and wiring was not secured using zip ties. It was promptly collected after call was made.

Customer Service

All personnel I came into contact with were friendly and constant updates were given.

Returned Clean

My Experience

My car again looks like new after a previous repair job failed by paint flaking off.