California Auto Body North

4.7 (1,789reviews)
94%
4936 Auburn Blvd,  Sacramento,  CA  95841

In operation 41 years.

For over 35 years California Auto Body North has insisted on delivering nothing but the highest quality collision repairs. We know the smallest details can influence the outcome of your repair and affect your overall satisfaction with the results; therefore, we will not settle for anything less than what you deserve. We are 100% dedicated to customer satisfaction and we offer a lifetime guarantee on all of our repairs for as long as you own the vehicle. We are family owned and operated and our team of professionals takes great pride in helping our customers out with all of their automotive and collision repair needs. Our quality and service are second to none.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,789)

Likely to Recommend

Great job

Repair Quality

Very satisfied

Customer Service

Great job and great customer service

Likely to Recommend

Repair Quality

El plástico dela puerta del copiloto quedó un poco abierto no ensambló bien

Customer Service

Muy buen serbisio y personal ami idioma en español

Likely to Recommend

Hacen muy buen trabajo y muy amables las personas que trabajan en frente

Repair Quality

Hola todo el arreglo de mi carro me quedo perfecto Asta lo limpiaron y me lo dejaron como nuevo sali del taller super contenta lo recomendaria mil veces buen servicio y su amabilidad fue muy bien gracias tome una muy buena desicion en elejirlos a ellos gracias

Customer Service

Hola todo el arreglo de mi carro me quedo perfecto Asta lo limpiaron y me lo dejaron como nuevo sali del taller super contenta lo recomendaria mil veces buen servicio y su amabilidad fue muy bien gracias tome una muy buena desicion en elejirlos a ellos gracias

My Experience

They did a great job at the auto body shop. I am very satisfied because they fixed my car and delivered it on time. Thank you!

Likely to Recommend

My vehicle was not fully repaired my exhaust system has not been repaired, several codes are on my vehicle. Passenger side rear rim damaged due to vehicle resting on the inner walls of rim. The dates for pick up kept changing and extended to a month's time. I had to reach out to the company to get information.

Repair Quality

The vehicle wasn't fully repaired my exhaust system hasnt been repaired and several codes are on my vehicle

Customer Service

My vehicle was not fully repaired my exhaust system has not been repaired, several codes are on my vehicle.

Likely to Recommend

Repair Quality

It took too long to receive my vehicle back and it costs me a lot of money to keep the rental. Maybe you need to invest in rental cars so the people can get a good rate on the cars rented from you as they wait for you to finish fixing their vehicle.

Customer Service

Again it took about 3 weeks to get the vehicle back and I had to keep calling just to get an update. The app is not helpful because it only gets updated after the vehicle is complete. It doesn’t give an accurate status during the time that the vehicle is being fixed.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

When I went in initially, I felt great vibes. I was greeted well, spoken to nicely, and kept well informed. During the process I was treated very well. But when I saw that only 2/3 of the work was done even though they claimed it was 100% finished and was paid for said work, I was extremely disappointed. I guess this is why car shops have the reputation they have. They didn’t do 1/3 of the work they claimed. I had to take my car back to show that the work wasn't done, wait through the weekend, then take it back again for them to finish it. When I asked what had happened, why did they claim they did the work they clearly did not, the response was "I couldn't say...maybe he forgot." I was dismissed, treated poorly, and rushed out. There are still related dings in the door, but I want nothing more to do with them. No one contacted me to explain or apologize; I never spoke to a manager. I will be reporting this to AAA, they should not recommend California Autobody North.

Repair Quality

Customer Service

There was an entire portion of the job that was on the estimate with the exact information stated as completed of the finished job sheet, but that portion of the car was never even touched. The work done to the bumper area and driver's side back door was good work, looks great. However, the damage to the driver's door was not touched. The chunk taken out of the molding was still there, all of the dings and chips were still there, and all of the obvious red paint from the object that hit my car was still there. They billed and were paid for work they did not do.

Likely to Recommend

Repair Quality

There not finished yet they have to replace the driver side window in my car waiting for it to be delivered

Customer Service

They did a great job I'm pleased

Likely to Recommend

Will recommend

Repair Quality

Looks great right now

Customer Service

Quick repair great communication, went above and beyond

My Experience

I really appreciate the updates and communication throughout the process. I always knew what was happening with my car and what the status was. I am also so happy with how the repairs turned out. I can pretend like the accident never even happened. Please share my thanks with every single person who touched my car or my file!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

First of all, I was happy there was an option of getting a used mirror compared to having to buy a new one. That saved me $$. Mirror was ordered, came in quickly and was installed at my earliest convenience. All went well! I am very happy with my product and your installation. I have used you before and were AAA recommended

Likely to Recommend

This is my second time seeing them haven’t been disappointed yet

Repair Quality

Absolutely yes

Customer Service

I really appreciate the updates I was receiving regarding my car process while it was getting fixed! , They did a great job and service was excellent, they got my car fixed in the same time line as they said they would they were very promp. They were also friendly and helpful and customer service was excellent very satisfied

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job guys!!

Customer Service

Great customer support

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean