Cambridge Auto Body

My Experience - 5.0/5.0 -

Very pleased with everything you've done for my car in recent weeks. Highly recommended!

Likely to Recommend - 5.0/5.0 -

Highly recommended!

Repair Quality - 5.0/5.0 -

Extremely pleased with the excellent service from Shayna, Matt and Jason on various repairs recently, both for MD inspection purposes, and a subsequent minor accident. Very friendly staff, and quick turnaround on work needed. Highly recommended!

Customer Service - 5.0/5.0 -

Very friendly and welcoming staff.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I've always had good service and polite people helping me above and beyond. The receptionist is always professional. Just a great group.

Customer Service - 5.0/5.0

Likely to Recommend - 3.0/5.0 -

Based on my most recent experience.

Repair Quality - 1.5/5.0 -

I specifically checked the section on the drop off envelope that I wanted the headlights that were being removed returned to me, that didn’t happen. Also I asked for my trunk to be looked at because it wouldn’t open. They couldn’t fix it and now it doesn’t close all the way. Every time I hit a bump it sounds like it’s going to pop open because it’s not securely closed anymore. They told me to take it to a dealership. I’m not happy with my last visit to the business!!

Customer Service - 2.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Great people, great skills!

Repair Quality - 5.0/5.0 -

Great work! Incredible paint match skills!

Customer Service - 5.0/5.0 -

Great front desk service!

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I could not be more pleased with not only the work performed to my car, it looks awesome by the way; but the way your business operates like a well oiled machine is the biggest gift you offer by far! No stress, no worries and keeping me well informed every step of the way is something I appreciate more than you know. Thank you for your professionalism and for a job well done!

Likely to Recommend - 5.0/5.0 -

I sing their praises to everyone

Repair Quality - 5.0/5.0 -

Exceptional service

Customer Service - 5.0/5.0 -

Exceptional

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent service

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I'd like to thank all of you for your kindness and compassion towards your customers

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Service was excellent! Car came back clean and completely repaired! Customer service was completely outstanding. I would 1000% recommend Cambridge Auto Body for any auto repair.

Likely to Recommend - 5.0/5.0 -

I would absolutely recommend friends, family, and anybody who asked to visit Cambridge Auto Body

Repair Quality - 5.0/5.0 -

The experience at Cambridge Auto Body was amazing. Customer service was excellent updates were clear concise and on point I would recommend anybody who needs Auto Body repair to visit Cambridge Auto Body.

Customer Service - 5.0/5.0 -

The customer service was amazing from the lady at the front desk to the actual technicians. Everybody was friendly and gave us correct and precise information.

Returned Clean

My Experience - 5.0/5.0 -

Always great work!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I live in Easton, Maryland and had checked out the local body shops and the cost went from crazy to ridiculous. However, Matt and Shayna were an absolute pleasure to deal with, the price was right and the vehicle turned out perfect. I will recommend your company to others.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional.

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

My car looks great and the service was top notch from everyone!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Super easy to work with considering I had a claim. Staff was polite and considerate. Work looks great and they even detailed my car.

Customer Service - 5.0/5.0

Likely to Recommend - 0.5/5.0

Repair Quality - 2.0/5.0

Customer Service - 2.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

You guys /gals were amazing. I've almost grown accustomed to across the board terrible customer service experiences everywhere I go. Yours was EXCEPTIONAL. I'm old and terrible with names, but if possible please thank your employees. The guy that took the pics, the wonderful girl at the front desk, and the guy that tweeked the headlight for me. Keep doing whatever you are doing to create such an amazing environment and always push to do even better :-) Thank you so much :-) Respectfully, Michael Wood

My Experience - 5.0/5.0 -

Everything was explained. Everyone was friendly and helpful.