Cambridge Collision Inc.
In operation 34 years.
Cambridge Collision has been serving the Cambridge area and surrounding communities since 1991. We pride ourselves on being up front and honest with our customers. Our team is here to help you through the process and make it as easy as we can.
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Excellent Communication from Samantha and the technical and body work staff that got us our Pacifica back as good as new. 😃❤️
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Samantha was excellent at scheduling and keeping us notified when the repairs were completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Overall satisfaction.
Repair Quality - 5.0/5.0 -
Excellent job.
Customer Service - 5.0/5.0 -
Very friendly and knowledgeable. She knew who we were and why we were there when we walked in the door.
Likely to Recommend - 3.5/5.0 -
Quality good, just maybe the timing needs to be improved because we didn't have our car and there weren't any loaners
Repair Quality - 5.0/5.0 -
Very nice work
Customer Service - 3.5/5.0 -
The staff was nice, but they seemed a bit distracted at times. Maybe too much on their plates. Took my car in but kep it for three weeks, it really seemed like maybe it sat for a week before it was worked on.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Still a couple of things to fix
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
All shops locally have delays for acquiring parts. So the delay was understandable. The Estimate was presented after the work was mostly done. That was between the shop and the insurance company, but it surprised me.
Repair Quality - 4.5/5.0 -
Metalwork and parts replacement seems to have gone very well. Paint match is slightly off.
Customer Service - 5.0/5.0 -
Office staff was friendly, helpful and responded to questions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is my second experience with Cambridge Collision. Both have been great.