Candy Apple Custom 3 LLC
Candy Apple Custom 3 is a Certified Collision Repair Provider. Our Customers greatly appreciate our exceptional service, industry-leading craftsmanship and family friendly atmosphere.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 12:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This isn’t Lisa’s vehicle. This is Jeff’s vehicle. Please take her off as the owner. She isn’t listed on the title only Jeff is. I’m the one that’s on the title her name is not on it!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
I still don't have my car back. Too many supplements and junk yard parts were defective and were put in anyway and then had to be taken out and charged to be replaced again. Very ticked off with everything. Will never recommend your company to anyone.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
There was no communication on the status of the repair after we were told there would be. We had to call for updates
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything was just fine
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0 -
Great job on the paint and finish. However, I was told my Camry would be ready in about one week after the parts were delivered. It took THREE weeks to get my car back, and that was AFTER the parts were delivered to the body shop; two weeks too long! Not acceptable! There was no follow up, no updates during this excessive time. I only received an update when I reached out to Cory, who was great!
Customer Service - 1.0/5.0 -
I mentioned in previous comment; there was customer service at the point of entry (estimate) and at the point of exit (completion) but NONE in between!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
As great as the body work is it does not compensate for the incompetence of the office staff. Having an accurate estimated time of completion is important when dealing the someone's main mode of transportation. I would have been able to plan better for my time without my vehicle with my job and a car rental. Was never advised of any issues that arose while the repair was ongoing. Was never advised of any delays due to waiting for parts. Was only told that they have over 50 cars that they were currently working on so they were busy.
Repair Quality - 5.0/5.0 -
The actual body work and paint job was immaculate. The pearl paint color of my car is very hard to match and they did an amazing job matching it.
Customer Service - 0.5/5.0 -
I called every week starting 2 weeks from car being put into body shop. Was advised each time "should be ready end of week beginning of next week". It went in on 7/3 and was able to pick it up on 8/21. Called to check status, was advised it was done the day before but waiting on check from insurance. Insurance did not receive final adjustment until the day after repairs completed. Reminded me of my $1000 deductible but did not advise that only accepted pay methods were card or cash. Was told car was in paint for 3 weeks straight with no explanation why.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks amazing!!
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Would not recommend. They lie and only replace items. No actual bodywork they did.
Repair Quality - 1.0/5.0 -
They gave me no communication with what was going on with my truck. Lied about when it would be ready. And said parts were in and work was being done when they did not have the parts nor was working in my vehicle. I was very dissatisfied.
Customer Service - 0.5/5.0 -
Lied to me the whole time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Repair looked good. But some things weren’t fixed as should be.
Repair Quality - 4.0/5.0 -
The repair looks good. There was some over spray from paint, my rear turn signal doesn’t work and my rear bumper isn’t fully leveled.