Candy Apple Custom 3 LLC

5.0 (644reviews)
100%
17 Rice Rd,  Rockmart, Ga 30153,  GA  30153

Candy Apple Custom 3 is a Certified Collision Repair Provider. Our Customers greatly appreciate our exceptional service, industry-leading craftsmanship and family friendly atmosphere.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 12:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (644)

Likely to Recommend

Process took way longer than expected

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Took way too long on replacing a camera that didn?t need replacing

Returned Clean

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Price was higher than quote. Installation of part took approximately 1 minute. was charge app $40 for the minute plus cost of part. Was told priir that it would cost app $10 extra for install.

Returned Clean

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For the most part it looks great just has some minor damages still.

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Returned Clean

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everything is fine, just seemed to take an extra long time.

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Absolutely will recommend to everyone.

Repair Quality

Candy Apple Custom did an amazing job on my car. The body work and paint was flawless. I could not be happier!

Customer Service

Done in time and kept me informed each step of the way.

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Definitely

Repair Quality

There is no evidence if a repair!!

Customer Service

It was so easy.

Returned Clean

Likely to Recommend

I would never direct anyone to take their business to Candy Apple Customs.

Repair Quality

I was never given any updates on the status of my vehicle repairs. When I picked the car up on the date I was told it would be ready, they had not completed all the necessary repairs. The shop somehow caused my instrument cluster to stop working after the work they performed, and when I pointed it out and asked them to fix it, they were unable to do so. The young man who pulled my vehicle around to give back to me was driving it too fast through the gravel parking lot with all the windows down, stirring up dust and getting it all over the interior of the car. They also left a bunch of grease all over the side of the car they worked on, rendering it dirtier than when it was brought in. When I went to drive it home, I had to immediately go back and have them look at the wheel-well where they had a piece of plastic stuck to the inside. Overall, very dissatisfied with the business practices and services I received.

Customer Service

Was never given any updates on the progress of my vehicle repairs, and when I went back to address a problem they caused with the vehicle, Bobby seemed bothered by my complaint and my unwillingness to pay for a rental for additional days after the vehicle was supposed to be completely fixed.

Returned Clean

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NEVER, THIS WAS A VERY BAD EXPERIENCE. WAS SET TO HAVE MORE REPAIRS DONE THERE BUT CANCELLED AND THOSE TO BE DONE ELSEWHERE. WITH THAT BEING SAID, CANDY APPLE CUSTOMS LOST $2300. ON PENDING REPAIRS JUST ON MY VEHICLE ALONE. SO WHAT COULD HAVE BEEN FIXED FOR LESS THAN $100 ON THIS CURRENT ISSUE HAS COST THIS COMPANY $2300.00. PLUS BAD WORD OF MOUTH ADVERTISEMENT. NOW I HEAR OTHER UNSATISFIED CUSTOMERS. WISH I WOULD HAVE KNOWN WHAT I KNOW NOW. I WOULD HAVE NEVER USED THIS COMPANY.

Repair Quality

IT TOOK 3X THE TIME TO GET MY CAR BACK THAT THE MANAGER SAID IT WOULD. WITHIN 24 HOURS AFTER RECEIVING MY CAR BACK, STARTED HAVING ISSUES AGAIN. MANAGEMENT (BOBBY) WAS VERY RUDE AND UNPROFESSIONAL. THIS WAS A HORRIBLE EXPERIENCE. THEY REUSED THE PLASTIC SCREWS AND I WAS TOLD " HEY BUDDY, DON'T GO THERE. IF INSURANCE DON'T PAY FOR IT, WE DON'T REPLACE IT." BY BOBBY. BUT EVERYONE I HAVE ASKED HAS STATED THAT THOSE ARE "ONE TIME USE" TYPE OF PART.

Customer Service

THE MANAGER (BOBBY) GOT INTO A ALTERCATION WITH MY X AND OFFERED TO FIGHT HIM. I HAVE NEVER EXPERIENCED MANAGEMENT THAT WANTED TO RESOLVE ISSUES WITH A FIST FIGHT, NO MATTER HOW MAD THEY GOT. BAD CUSTOMER SERVICE, INTERRUPTED ME WHEN I TRIED TO EXPLAIN ISSUES, UNWILLING TO LISTEN, HARD TO GET IN CONTACT WITH. VERY RUDE.

Returned Clean

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Returned Clean

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Returned Clean

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