Candy Apple Custom, Inc.

4.8 (1,765reviews)
98%
3225 Powder Springs Road,  Powder Springs,  GA  30127
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In operation 43 years, 38 years at this location.

Candy Apple Custom is a family owned auto repair business that has been serving the community since 1983. We give our customers Exceptional service, with industry leading craftsmanship in a family friendly atmosphere. Our website provides step by step repairs and pictures the customer can view at their leisure, along with getting updates through text message or email and phone calls. We are certified to repair aluminum vehicles. We are Manufacturer Certified, which means we repair vehicles according to the manufacturers specifications.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 12:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru
Call
Email

Reviews (1,765)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with many noting that repairs were completed to perfection, often leaving vehicles looking brand new. The communication process, including text and email updates at every stage of repair, received high marks for keeping customers informed and at ease. Timeliness was a standout strength, with numerous customers highlighting that their vehicles were completed ahead of schedule. A few customers noted areas for improvement directly from their experience, including requests for more detailed repair process explanations, ensuring all repair items are fully completed before vehicle return, and clearer communication around estimated completion dates.
AI-Generated from reviews written in the last 12 months
Select to learn more
"Yall did an excellent job. My car came back good as new shoot I thought it was brand new again. But thank ..." Read more
"... recommend. The team took great care of us and the repairs were beautifully executed. Dont even consider anyone else to do repairs for your car." Read more
"The customer service was the best by far. I wasn't expecting it. They washed my car inside ..." Read more
"... work was completed in a efficient and timely manner. The work on our car was perfect. The personnel at this location were extremely friendly and helpful." Read more
"... amazing job repairing my car after my accident. The repair process was quick, and they had my car finished in only a week. I was very happy with the quality of the work and ..." Read more
"... text, email and phone calls of every step being done. My car was completed before the projected date. The customer service is excellent. The job was well ..." Read more
"Finished ahead of estimate. Repaired as though it never happened!"
"... They did a great job with my antenna replacement. The job was done fast—before the promised date—and they were very professional. Will definitely be back!" Read more
"The job is not completely finished, therefore I would not like to voice an opinion."
"I was communicated with along every step of the process very thoroughly!"
"Very cool to receive text messages as your vehicle moves through the various stages of completion, i.e., reassembly, ..." Read more
"A very good experience. Staff was very helpful, communication was excellent during the repair process. My car was finished properly and I would absolutely ..." Read more
"Kept me fully informed as the stages and status of the repairs"
"... was getting by the app I thought was accurate but I was told it wasn't. I was confused that they couldn't give me an estimate repair time or the process of the repair." Read more

My Experience

Likely to Recommend

Repair Quality

Did a superb job and ahead of time to completion.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

This is now my go to repair shop - very professional

Repair Quality

Great communication from day 1. They answered all my questions quickly and professionally - the job was completed as promised and they really care about the customer experience - I rate them at a 100%

Customer Service

Amazing experience helping me work through a very stressful situation

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service

Customer Service

Great service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I always recommend friends and family

Repair Quality

Candy apple is great

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Alexis is great!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They remained in contact the whole time

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Highly recommend!!

Repair Quality

The staff were outstanding and my car looks great! I would highly recommend them!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Yall did an excellent job. My car came back good as new shoot I thought it was brand new again. But thank you at candy apple I wouldn't trust another crew or shop or professionals with my car again. Im a candy apple customs guy now thank you.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Never

Repair Quality

Although they were friendly, I expected better repair services. I had similar car accident years ago, with less damages, and the repair shop that completed the repairs painted my entire carso they it looked balanced. All damages were fixed also. I should have disregarded the fact that they were far away. While some of the issues are based on the insurance, my car was returned to me with mix matched side mirrors, completely filthy of dirt, dust, and paint odor on the inside. I was asked not to roll my window down for a week until the tint dried. Why not keep the car until it dried? They were also paid for damages that wasn't fixed. I'm still finding pieces of glass inside the car from the windshield was damaged greatly. Very disappointed. Feels like this was just about the money only and not the concern of customer care. My car felt raggedy and worse than the accident damages done to it. Never again. I will let others know.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Fast

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The work completed was excellent.

Customer Service

Friendly and helpful

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I’m a repeat customer.

Repair Quality

Wonderful staff and great quality workmanship.

Customer Service

Alexis is very friendly and professional. Robert kept me updated on the progress of repairs.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job from communication to workmanship we were very pleased with service from Candy Apple Customs

Customer Service

Very pleased with customer service

Kept me Informed?

Yes

Ready on Time?

Yes

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