Capital Auto Shop
In operation 5 years.
Capital Auto is an I-CAR GOLD CLASS collision repair facility. The shop has been serving the Fairfax, Northern Virginia and the greater DC metro areas for over 30 years. In 2021 ownership changed which led to a complete overhaul of the business including a top to bottom office renovation, new equipment, improved processes, new talent and the commitment of ongoing education and training, which transformed us into one of the most modern, efficient and competent collision repair shops in the DC area. Our goal is to provide top of the line repairs, customer service and overall experience. We use top of the line paint products to match our ambition for excellence. We promise to bring your vehicle to its pre-loss condition in appearance, safety and functionality, while minimizing the hassle that comes with being involved in an accident.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Excellent customer service rep.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and great customer service
Customer Service - 5.0/5.0 -
Friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very prompt, efficient and customer oriented team. Very satisfied with the experience there
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The work was excellent as well as the attention to detail.
Repair Quality - 5.0/5.0 -
Car looks better than before the accident.
Customer Service - 4.0/5.0 -
Staff was always available to give an update when I called.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was very well done. My back bumper & door look brand new, and the car is completely clean from the inside too
Customer Service - 5.0/5.0 -
Every step: including getting the new parts, timeline, and pricing was communicated well. I'm very satisfied with the customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful service. The employees went out of their way to help me through our repairs. I would highly recommend this shop.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very good service
Repair Quality - 5.0/5.0 -
Very good service
Customer Service - 5.0/5.0 -
Very pleasant people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will happily recommend Capital Auto Shop to anyone.
Repair Quality - 5.0/5.0 -
I was given accurate info about the time the repair would take. The shop was very responsive when I checked in during the repair. No matter who I spoke to, they were always informed about my case. The repair was well done, and the car, inside and out, was clean when I picked it up. There were no surprises. Overall, and this includes GEICO's handling of my claim, everything was perfect. I had no issues at all with the process and product. I'm very thankful to both for the repair.
Customer Service - 5.0/5.0 -
As I said, all the shop personnel I dealt with were informed and respectful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
It’s my second time there. I will always choose them.
Repair Quality - 5.0/5.0 -
Very professional and friendly staff.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely satisfied and glad that I did my research and found this place. The service was quick and the work was very high quality. If I ever need bodywork or paint done again I will be a retuning customer. The shop also fixed paint over spray from another body shop free of charge. Save the hassle and just go to capital.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Will was spectacular! Very communicative both proactively and responsively.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service & work
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff members were all very pleasant and kind to deal with. I felt confident that they were doing a careful and professional job on my repairs.
Customer Service - 5.0/5.0 -
The man I dealt with, unusual name, was especially helpful and pleasant.
Likely to Recommend - 5.0/5.0 -
The staff was very courteous from start to finish. When my vehicle was fixed and ready to be picked up, they were flexible to the point where I was able to pick it up another day.
Repair Quality - 5.0/5.0 -
Thank you for doing an excellent job on my car. This was my first time using your services; after looking at my car, your service exceeded my expectations. Thank you very much. Amanda W.
Customer Service - 5.0/5.0 -
Thank you for doing an excellent job on my car. This was my first time using your services; after looking over my car, your service exceeded my expectations. Thank you very much. Amanda W.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was done smoothly, quickly and perfectly done. Staff was coutious, responsive and polite