Capital Auto Shop

4.8 (460reviews)
95%
3156 Spring Street,  Fairfax,  VA  22031

In operation 5 years.

Capital Auto is an I-CAR GOLD CLASS collision repair facility. The shop has been serving the Fairfax, Northern Virginia and the greater DC metro areas for over 30 years. In 2021 ownership changed which led to a complete overhaul of the business including a top to bottom office renovation, new equipment, improved processes, new talent and the commitment of ongoing education and training, which transformed us into one of the most modern, efficient and competent collision repair shops in the DC area. Our goal is to provide top of the line repairs, customer service and overall experience. We use top of the line paint products to match our ambition for excellence. We promise to bring your vehicle to its pre-loss condition in appearance, safety and functionality, while minimizing the hassle that comes with being involved in an accident.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (460)

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100 percent Recomend

Repair Quality

Very good

Customer Service

Good sevice

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Prompt and courteous

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Repair Quality

Team did a great job, door looks like new

Customer Service

Team was pleasant and knowledgeable and the repairs were on time.

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Excellent service

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It was great day 1 when I got my car, looked brand new. But I week since, I noticed the left side bumper dislodge a bit. I plan to take it back to get that looked at

Customer Service

Everyone I interacted with was helpful and professional

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Repair Quality

The team went above and beyond. I am extremely happy with the quality of your service. Thank you.

Customer Service

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Definitely I will recommend this place

Repair Quality

I don't have much to say all I can say they always do a good job very friendly

Customer Service

all I can say they always do a good job they're very friendly

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I hope you don't see my bussines anymore but I will definitely recomend. ;)

Repair Quality

Customer Service

I received 3 different quotes but decided to leave the car at your shop as Bulgarian guy was very profesional and made feel that I am making bwst decision for my car regardless of the cost. I didn't even ask.

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Job was done professionnally

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Absolutely wonderful experience!!

Repair Quality

Thank you very much, everything was done quickly and with great care!!

Customer Service

Everyone was very nice and informative, ready to answer any of my questions

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Repair Quality

Best customer service in the area.

Customer Service

Best customer service in the area

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Repair Quality

Overall pretty good only two minor yet noticeable defects post repair (and really only noticeable to me the owner). The most notable is that the badge on the front of my car is no longer flush and sticks out a little lol not really sure how that happened or how it is possible, my mechanic who specializes in my brand of car couldn’t figure it out either, but other than that there’s a small solid paint bubble or blob on the front grill. So all in all the repair is a big improvement from where it was when I brought it in but there are still some minor things that (for someone like me who is a little OCD about their car) are kind of annoying, but it is what it is! 7.5/10

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Customer Service

Brie was very communicative and kept me updated.

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I wouldn’t have any problems using Capital Auto Shop for custom body work or future repair work. I’d also recommend them if the topic comes up.

Repair Quality

The repair work appears complete and the paint repair appears blended and like new. My only complaint is a bit more coverage is necessary for the vehicle interior during repair. My rear seat appears to have shop dust in various seams that are likely because access to the rear was necessary to fully inspect for damage and execute repairs; so a bit of well secured plastic is recommended to avoid an extra cleaning level of effort. Due to the shop dust I’m giving them a 9 out of 10.

Customer Service

Customer service was professional, timely, and continuous in terms of updates. My only recommendation is to leverage text messages vice voice calls. Text could also include links to their portal with any notes, pictures, or documents they want you to see or sign.