Capital Auto Shop
In operation 5 years.
Capital Auto is an I-CAR GOLD CLASS collision repair facility. The shop has been serving the Fairfax, Northern Virginia and the greater DC metro areas for over 30 years. In 2021 ownership changed which led to a complete overhaul of the business including a top to bottom office renovation, new equipment, improved processes, new talent and the commitment of ongoing education and training, which transformed us into one of the most modern, efficient and competent collision repair shops in the DC area. Our goal is to provide top of the line repairs, customer service and overall experience. We use top of the line paint products to match our ambition for excellence. We promise to bring your vehicle to its pre-loss condition in appearance, safety and functionality, while minimizing the hassle that comes with being involved in an accident.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Capital Auto Shop is great! They are professionals and the quality of repair is top notch. I’m extremely pleased with the results of the repair work on my Mercedes.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks so much in a timely matter Jason was very nice thank you !!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Will was amazing!
Likely to Recommend - 4.5/5.0 -
Geico sent me because one of their clients hit my car. It's a nice place. I would just point out the things stated above to be aware of before they go.
Repair Quality - 3.0/5.0 -
Estimate was well below the actual cost. I was paying for some of the work that wasn't covered by Geico. Common practice is to give an estimate that should come within 10% of the end cost before taxes. If it will be higher than 10%, the repair shop should contact the customer before doing the work. The actual cost was well above 10% higher for my repair but I was not contacted in advance of the work being done. I'm glad I had enough money on me.
Customer Service - 4.5/5.0 -
My first contact argued the color of paint that was given by the car maker. Weird.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Interior not as clean as we’d like after. And the last part took a long time to come in and get installed But the work overall was great.
Customer Service - 4.0/5.0 -
Wish you were a little more proactive about calling me one we’d hit the originally quoted finish date of Friday.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
Staff seemed very unfamiliar with electric vehicles. Lead time of parts was very high. But repair quality was good once completed.
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The body work was done well but the car was received severely out of alignment which required a return visit.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service, informative process from start to finish. Highly recommended!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Krum is the best! Excellent service.
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Repair was performed timely, and I suppose with fine quality. However, I discovered multiple black marks on the back seats, above the driver's head, and central console (driver's arm rest) that I could not remove; as well as scratches on the paint at front bumper and parts of back of the car. This is very unfortunate as my car has only 4500 miles on it, and I tend to keep it clean.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly Easy to work with Did a great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service, excellent communication, and very fair prices. Would 100% recommend to anyone who needs paint work done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Capital Auto was fantastic!!! Very professional and they did a great job. Very easy to work with. I recently had a very bad experience with another auto repair shop (we had to track down a part and were without the car for MANY weeks). I was so pleased to have such a good experience with Capital Auto. Thanks
Customer Service - 5.0/5.0 -
Very hands on, pleasant and professional.