Capital Automobile/Cadillac
In operation 95 years, 44 years at this location.
"I would like to extend a warm welcome to each and every Capital Cadillac collision repair customer. Our goal is to provide the best collision repair experience of any luxury automobile dealer. We accomplish this by offering competitive pricing, superior quality and the most experienced staff in Georgia. If you haven't already done so, please give us the opportunity to repair your vehicle. We take great pride in restoring your vehicle to pristine condition. When you're happy, we're happy!" Martin Lee *Collision Service Manager
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 1.5/5.0
Repair Quality - 4.5/5.0 -
The repair quality is high except missing one hubcap cover
Customer Service - 1.5/5.0 -
Nice people when u finally got a hold of someone. Always frantic and disorganized. My car was there for 60+ days. Some time out of their control but mostly not. They were always apologetic and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The wrong type of grill was put on the car. I had a custom made grill on it. Other than that I hope it will be ok, once I get it back from the shop.
Customer Service - 5.0/5.0 -
Customer service was great
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The bumper placed to my truck is not the same color as the vehicle and it has multiple scratches on it
Customer Service - 0.5/5.0 -
No one called me to let me know that my vehicle was completed and I had to make multiple calls between enterprise and state farm because of pending charges for the rental because no one from capital Collison called to let me know my vehicle was ready.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We are satisfied with our repairs and mostly the personnel who handled our experience.
Customer Service - 5.0/5.0 -
We are completely satisfied in working with Jolene during this difficult time of finding good parts.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Team is awesome!!!! Such a great pleasure to work with such professionals.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0 -
The bumper was repaired but not completely s as it was before the accident. They left residue for the repair under the hood. Didn’t clean up.
Customer Service - 4.0/5.0 -
Good customer service. Did not return my calls when I left a voicemail.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Please call 419-450-4773 Shawn Lincoln
Customer Service - 0.5/5.0 -
Please call 419-450-4773 Shawn
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0 -
No one called to inform me my car was ready. I had to keep following up myself.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The people were friendly, courteous and kept me informed
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people work at Capital Cadillac!
Customer Service - 5.0/5.0 -
Great, never disappointed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Well I was so happy to get my car back that I really didn’t look it over or anything I just trusted that it was right. (But we all know trust is hard to come by these days.) so I started driving my car and noticed my steering wheel is still bent from the wreck it was in. So that is what got me starting to look the car over totally. The passenger side front wheel where the car was in the accident is leaning in and probably will always be leaned it was never like this before. The passenger side door does not close properly, it is out of alignment or such. So over all it looks as if my car was rushed to be put together and they had it for months. This car should have been totaled out but never was so it will never be right and I have to deal with that the rest of my time having this car. Every time we called to check on it we got the runaround about what was actually going on. I would rate this lower than a 3 but they did get the paint really close to factory so that has to count for something.
Customer Service - 2.0/5.0 -
Jolene I think is the lady’s name. She was very helpful but everyone one else was crap.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
We didn’t receive the feedback receipt for one of the vehicles that shows services rendered
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Horrible customer service. A nightmare to DEAL with!
Repair Quality - 0.5/5.0 -
THE WORST CERTIFIED CADILLAC DEALERSHIP I HACE EVER DEALTH WITH IN 40 YEARS!
Customer Service - 0.5/5.0 -
WE WERE LUED TO, DISRESPECTED, OUR INTELLIGENCE INSULTED, AND TREATED LIKE NOBODIES! BY EVERYONE WE DEALTH WITH THERE. THEY NEVER EVEN OPENED TGE HOOD OF OUR CAR TO INSPECT, TGE FULL GAS TANK WAS RETURNED EMPTIED, & LICENSE PLATES MISPLACED..WE WERE EVEN THREATENED & TALKED DOWN TO.