Capital Automobile/Cadillac
In operation 95 years, 44 years at this location.
"I would like to extend a warm welcome to each and every Capital Cadillac collision repair customer. Our goal is to provide the best collision repair experience of any luxury automobile dealer. We accomplish this by offering competitive pricing, superior quality and the most experienced staff in Georgia. If you haven't already done so, please give us the opportunity to repair your vehicle. We take great pride in restoring your vehicle to pristine condition. When you're happy, we're happy!" Martin Lee *Collision Service Manager
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The overall appearance is excellent. Only problem was one of wheel wells wasn’t fully attached and had to add extra clips to keep in place
Customer Service - 5.0/5.0 -
Staff was super easy to deal with. Very professional and courteous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was excellent and polite.
My Experience - 5.0/5.0 -
My car looks brand new! I am very satisfied with the work!
My Experience - 5.0/5.0 -
I did not see anything i would change. Communication was great, costumer service was awesome, and the faculty was well secured.
My Experience - 5.0/5.0 -
Appreciated regularly providing updates
My Experience - 5.0/5.0 -
Really pleasant, courteous, helpful and knowledgeable front office personnel. Jenny, Xavier and River were amazing!!! The repair job so far seems great (only picked up the car today).
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
What is so sad is that my father and my husband bought their cars from Capital for over 50 years We just moved 2 hours away but drove to Capital to have the repair after I was rear ended. I lost my father last year and this was his CT6 with only 40k miles and no scratches. This car means a lot to me and I’m proud to drive his car. That’s why I brought it to Capital. I am so very disappointed and sad that the customer service and quality of work my family has always received was not given to me.
Repair Quality - 0.5/5.0 -
The collision center had my car over 30 days and then let me know last week they were no longer certified to work on a CT6. I assume the mechanic who could left. What was frustrating that there was no effort to find a solution on where to take it. The manager mentioned another body shop but never followed through. The office does not respond. They do not call back when they say they will. The manager also avoided GEICO. They have been trying to set up the car being moved since last Friday. It was finally moved to Mindy’s in Lawrenceville today They have been so responsive and even called this afternoon to let me know the car is in their procession. Capitol never could give me an update all last month. The girl who I was transferred to kept saying waiting on GEICO even though they had already fully paid your estimate the week prior.
Customer Service - 0.5/5.0 -
There is no customer service. The manager is evasive and the front desk tells you they’ll call back but never do.
My Experience - 0.0/5.0 -
Bumper was replaced, but exhaust on the left replaced but the right not Right exhaust is not reinstalled properly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
The repair work looked great and I am happy that you all did the right thing and agreed to fix it. The communication could have been a little better on status. I got an initial text/email but after that no status updates. Overall very satisfied so just a little feedback on communication. Thank you!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
River and team did a great job.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Their attention to detail impress me the most. They make sure your car looks like it did when it rolled off showroom floor. I will always follow them because of the professionalism. Thanks again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for the excellent service that you give.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My Buick looks brand new. Fresh off the showroom floor. Thanks so much.
My Experience - 5.0/5.0 -
Appreciate loaner car due to install of truck cover took a second day
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Had to wait too long to repair a bumper
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The service was great. Staff are friendly and helpful. The delivery of parts took many weeks, the process should be faster but the staff were nice and updated us.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great!
Customer Service - 5.0/5.0 -
Very good staff!