Capitol Garage, Inc.

4.2 (344reviews)
84%
1520 West Main Street,  Willimantic,  CT  06226

In operation 92 years.

Capitol Garage Chrysler Dodge Jeep has been a mainstay of the greater-Windham community since 1934, providing new and used vehicle sales, mechanical repairs and maintenance, towing, oil changes and detailing as well as auto body repairs. As a family-owned business, we are especially proud of its exceptional reputation, earned over 78 years of service to local area .residents. Our newly-renovated and brightly lit auto body repair facility features a new Garmat paint booth, computerized paint system, in addition to a Kar Grabber frame machine complete with laser measuring system. With a mechanical service department on-site, we are able to quickly and seamlessly have any non-auto body repair completed in-house, reducing repair cycle times. Capitol Garage Body Shop's four body shop technicians have over eighty two years combined experience and hold multiple certifications. Keeping current with the latest technology is important to Capitol Garage Body Shop. We offer our own rentals!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (344)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Truck had like foot prints on the face of the dashboard still waiting for parts hitch cover

My Experience

The situation with our 2023 Kia Forte had the potential to be a very stressful ordeal but Jillian made everything SO SO easy. Not only was she incredibly professional and very prompt but she also went far above and beyond for us.

My Experience

Likely to Recommend

Repair Quality

I thought I had done the survey already.

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

The front desk service with Jillian in charge was very professional and considerate beyond …. The young fellow doing the estimate was thorough , fast and understanding. The men drivers dropping me off were much fun and considerate. Everything went seamlessly for me and you don’t charge enough for your fantastic services. Many thanks. Charlotte South Windham

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I did not receive timely updates even if I called for them. The dents on the hood and side are still there and the paint doesn't match.

Customer Service

I was literally screamed at when I called after 5 days for an update. Once when I called they said they would call me back but never did

Returned Clean

My Experience

Jillian was very professional and gave excellent customer service.

My Experience

Thanks for delivering sooner then expected. Saved me so much time and rearranging of schedules. Everyone was so pleasant and nice to deal with.

My Experience

Was totally hassle-free. Jillian was great. They got it done, I got myvtruck back and I'm happy. Highly recommend capitol collision

Likely to Recommend

Highly recommend!

Repair Quality

Excellent service. Jillian K was awesomely helpful. Stress free repair. Highly recommend!

Customer Service

Excellent customer service!

Returned Clean

Likely to Recommend

Repair Quality

Jaime was amazing with the help and service. Greatly appreciated

Customer Service

Returned Clean

My Experience

I don’t think I’ve ever received better customer service. Genuinely, Jillian in the body shop, is simply phenomenal! She held my hand and walked me through the entire process, gave me options, and remained in communication throughout. Other shops, I feel like I’m entirely removed from the process the minute I drop the car off. Not here! The work was done VERY quickly, and done VERY well. I can’t imagine going to another repair shop again, you guys have won me over completely!

My Experience

Jillian Knox is an amazing professional who keeps in contact with the customer every step of the way until delivery. She is an incredible asset to Capitol Garage . The work was well completed and the detailing prior to delivery of the vehicle is a real treat!

Likely to Recommend

Repair Quality

Excellent service, very friendly staff

Customer Service

Returned Clean

My Experience

I had a great experience, every single person I interacted with was friendly and knowledgeable! They maintained great communication with me throughout the process, and I only have very positive things to say!

Likely to Recommend

Repair Quality

Can see where they tack welded pieces together

Customer Service

Jillian was great.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Was told simple door dent would take a week. It took 2 weeks. New door paint did not match existing. Detailing job left lots of fine sanding dust all over interior of car. The only reason I gave a rating of a 4 is that Jillian the manager was wonderful and vows to make everything right. Will be returning vehicle for corrective work soon.

Customer Service

Jillian was wonderful

Returned Clean

My Experience

Many thanks to Jillian and her team for taking good care of us during this very busy holiday season. Our vehicle shined better than new at pickup! We gladly recommend Capitol Collision!

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Great job, thanks for the quality and quick performance.

Customer Service

Excellent communication outgoing personality, thanks Jillian.

Returned Clean