Capitol Garage, Inc.

4.1 (344reviews)
81%
1520 West Main Street,  Willimantic,  CT  06226

In operation 92 years.

Capitol Garage Chrysler Dodge Jeep has been a mainstay of the greater-Windham community since 1934, providing new and used vehicle sales, mechanical repairs and maintenance, towing, oil changes and detailing as well as auto body repairs. As a family-owned business, we are especially proud of its exceptional reputation, earned over 78 years of service to local area .residents. Our newly-renovated and brightly lit auto body repair facility features a new Garmat paint booth, computerized paint system, in addition to a Kar Grabber frame machine complete with laser measuring system. With a mechanical service department on-site, we are able to quickly and seamlessly have any non-auto body repair completed in-house, reducing repair cycle times. Capitol Garage Body Shop's four body shop technicians have over eighty two years combined experience and hold multiple certifications. Keeping current with the latest technology is important to Capitol Garage Body Shop. We offer our own rentals!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (344)

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I have used this shop on 3 different occasions, and on each one I have been completely satisfied with the quality of the staff and of the work. I not only recommend them, I highly recommend them.

Repair Quality

They did wonderful work.

Customer Service

Capitol Collision staff/employees have been uniformly informative & knowledgeable and my car was returned to me better than it was before the accident. I freely recommend Capitol Collision to my friends.

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Great job

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Good expierence

Repair Quality

As always a good job!

Customer Service

Good people

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Yes I will recommend the shop

Repair Quality

Did a great work

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Wonderful service and friendly staff

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This garage is PRIMO! Superior work on my Sentra- prettier than brand spanking new, wonderful customer service and top notch knowledge and work performance! I NEVER wish to need them again but if I did need work done I’d go there and will recommend them and liberty to all!! My agent Judy is wonderful!!!

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Thank y’all so much for being amazing and getting my car back to the way it was!! Means a lot and so very thankful for y’all! Happy holidays

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2nd time there Brian was very good

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Very nice job

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Very nice employees but seemed to be slightly shorthanded

My Experience

Good job

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top nptch

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Poor communication, unauthorized work done, lots of added stress, promise is not kept, and I'm still waiting for parts to complete the repair. This has been a very disappointing experience.

Repair Quality

The repairs were done well,. But I only authorized the claim for the front damage done by the deer strike. The rear claim was processed without my knowledge or approval. The shop took care of the 2nd deductible, but now my monthly premium has shot way up, and now we need to reconsider our relationship with liberty mutual. I told the agent who handled the 2nd claim that I did not want to move forward until I had completed legal action against the woman who rear-ended us. WHY SHOULD WE HAVE TO PAY FOR SOMEONE ELSE DAMAGING OUR PROPERTY?!?

Customer Service

Poor communication. I was told I would receive text message updates on the progress of the vehicle, I received one notification and that was after I had gotten a call from the manager's manager. Things were not conveyed, I would call in and talk to the assistant but I could never get the manager, and she would make promises of calling me back and I never received return calls. I was left in the dark through the entire process and I was very upset about this. I've worked in the automotive industry for many years can I understand that there is a process, understand covid-19 delays, but what I do not understand is why I couldn't get a simple phone call telling me an update

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My Experience

Excellent job ,couldn't be happier. Will definitely recommend capitol garage to other people for collision or body work.

Likely to Recommend

Repair Quality

Better than I expected, Did a great job. Highly recommend, Thinking of bringing my truck to get painted .

Customer Service

Great people, can't say more. Went above and beyond