Car Craft, Inc. - Covington
In operation 58 years, 18 years at this location.
For the best body shop experience on the Northshore and Southshore, look to Car Craft - the Ultimate in Collision Centers. We advise, guide and assist our customers throughout the entire repair or restoration process.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Keep my car way longer then expected , keep changing the date , didn’t fix everything that was wrong with my car , did not try to help with rental expenses do to there technician not knowing exactly what he was doing because if he did he would Have known to order two modules instead of one ofor the right one for the left, then my insurance was charged 7100.00 just for head lights replacement plus’s I had to pay 500 on the deductible which that was fine I knew that , in the mist of this I drove all the way back to franklinton with no AC and it was 104 degrees. I will never bring my car back here and I will Never recommend anyone to come here
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It has only been a few days since I got my car back, but it looks fantastic! They have a lifetime guarantee on the repairs too.
Customer Service - 5.0/5.0 -
Everyone I person I had contact with was highly professional and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Made a small paint chip on my car 4x bigger than it was, my wheel head trim is loose, paint on bumper not completely wrapped, still have warning lights showing on my dashboard.
Customer Service - 3.5/5.0 -
Front desk lady amazing, and Ashley, mechanic was rude
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is the second time I’ve used Car Craft and both times the repairs were amazing. The staff is professional and friendly and I was kept informed every step of the way. I recommend them anytime someone needs repairs
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Handled professionally from start to finish, from the greeting at the reception desk to explanation of services to be performed, to the final product, which came out looking like it came off the showroom floor. COULD NOT BE MORE SATISFIED
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
My experience was great and will definitely tell everyone I know!
Repair Quality - 5.0/5.0 -
Everything was 1st class from beginning to end. Everyone I came in contact with wS kind and very professional.
Customer Service - 5.0/5.0 -
Professional, courteous, very customer friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job on my vehicle. The counter service was great. I would recommend anyone to go there.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful and timely
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
The best
Repair Quality - 5.0/5.0 -
Car craft did an amazing job .
Customer Service - 5.0/5.0 -
The staff was amazing
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
It’s time to stop passing the 3% debit card use fee to customers. Your business is raking in enough money to cover that. My daughter is a special needs adult who doesn’t make enough money to live on her own and there are lots of people who cannot afford those fees. Do the right thing please.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service.
Customer Service - 5.0/5.0 -
1000% recommend. Especially Ms. Cherie. She stayed and waited for me till closing time.