CARSTAR Elite Collision of Northshore

5.0 (474reviews)
100%
68688 Highway 59,  Mandeville,  LA  70471
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Shop AssistantSparkles

In operation 7 years.

Carstar Elite Collision Of Northshore specializes in high-quality collision repairs, excellent customer service, and satisfaction in Mandeville, LA. Our location is locally owned and operated and committed to delivering top-notch collision repair services, ensuring a seamless experience to get you back on the road swiftly after a collision. Relax, we will take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (474)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, keeping them informed at every step through calls, texts, and emails. Repair quality received high marks, with many noting their vehicles looked brand new or better than before. Timeliness was a frequent highlight, with numerous customers reporting their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and willingness to go above and beyond were widely appreciated. Several customers noted the added touch of receiving their vehicles cleaned inside and out. A small number of customers mentioned delays, largely attributed to insurance companies or part shipment issues rather than the shop itself. Overall, the vast majority expressed strong satisfaction and indicated they would return and recommend the shop to others.
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"... me. I appreciate their competency and efficiency. My car looks great and was even ready a day and a half early. Thank you for a wonderful experience." Read more
"Fantastic communication, timely repair, above and beyond service."
"Outstanding quality repair and very professional service, thank you."
"PERFECT. WONDERFUL. VERY PROFESSIONAL. VERY CLEAN. VERY NICE SHOP, INSIDE AND OUT. WE LOVE THEIR WORK AND DEALING BUSINESS ..." Read more
"Very professional service and exceptional repairs completed in a timely manner"
"Good communication with customer. Did excellent work and completed one week ahead of time."
"My vehicle was done earlier than expected which was so helpful!"
"They did a fantastic job and it was completed faster than expected"
"... communication via phone calls and text messages. The work was completed faster than I expected, and the craftsmanship was excellent. Was an awesome experience" Read more
"... situation, they listened and calm me about it all. My vehicle was repaired beautifully and quicker than expected. I picked up my car all cleaned and smelling new again. ..." Read more
"Carstar Elite in Mandeville was absolutely amazing! Their communication was excellent, estimated timeline was accurate and the work was even better. My car looks better ..." Read more
"... transparent, and genuinely committed to quality work. They kept me informed throughout the repair process and made everything stress-free, which I truly appreciated." Read more
"They keep you informed every step of the way The staff is very friendly and courteous"
"What made our experience satisfying was first the professionalism and the progress updates twice a week. Your workmanship was excellent and how well the ..." Read more
"... hundreds of local body shops. This one is different. The professionalism and the personalized attention separate this body shop from the others. Plus, they did a great job fixing ..." Read more

My Experience

A great job with the repairs

Likely to Recommend

Repair Quality

I had a wonderful experience from the very beginning to the very end. I was provided with text messages with the progression of my car repairs. Every interaction I had with the personnel was professional, courteous, and considerate. I give them five out of five cars.

Customer Service

Returned Clean

My Experience

Car was returned in excellent condition not just the repairs but condition of car looks like new inside and out. Service I received was above what I expected. Would recommend CARSTAR gold stars.

Likely to Recommend

Did wonderful job

Repair Quality

Repairs not visible, excellent condition looks like new in n out,couldn’t be more pleaded with work

Customer Service

Kept me informed of progress

Returned Clean

Likely to Recommend

Repair Quality

Friendly, knowledgeable, reasonably priced and very helpful.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone was kind and helpful. My repairs were completed within a day!

Customer Service

Everyone was kind and helpful. My repairs were completed within a day!

My Experience

Very communicative from day 1! Haven’t been in an accident in years, was a little confused on the process, Zach walked me through everything step by step to get my repair set up through the other party’s insurance. Sarah was always nice and helpful when I would call to get updates. Both ensured they did their part to get the other insurance company to be on point. Both very friendly and welcoming. My car looks like nothing ever happened to it. Very glad I stuck with my instincts and used Car Star for my repairs. They are on their customers side from the get go and I never felt like I had to deal with it all by myself. Highly recommend!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Definite return customer and will recommend to others

Repair Quality

Very professional service and exceptional repairs completed in a timely manner

Customer Service

Extreme customer service experience with daily updates via text

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Yall do excellent work. I refer everyone to your shop. Thanks for the great job!!!!

Likely to Recommend

This is our 2nd vehicle that CarstarElite has fixed for us. They replaced with original parts. They had to paint some things on our truck and the paint was exactly the same color as rest of truck. You can't tell what they painted and what was already painted. BEAUTIFUL JOB!! We HIGHLY RECOMMEND CARSTAR ELITE!!

Repair Quality

PERFECT. WONDERFUL. VERY PROFESSIONAL. VERY CLEAN. VERY NICE SHOP, INSIDE AND OUT. WE LOVE THEIR WORK AND DEALING BUSINESS WITH THEM. THE ONE AND ONLY PLACE FOR US.

Customer Service

Very courteous,very professional.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have already told friends and family how great CARSTAR is

Repair Quality

I’m very happy with the work and give a 10 +. It was a lot better and more than I expected. I will recommend carstar to everyone.

Customer Service

I am totally satisfied with the work and will give carstar a 10+. I would recommend CARSTAR to anyone. They not only did what was expected but also things that was not expected.

Returned Clean

Likely to Recommend

Repair Quality

Very professional and fast service. This is our 2nd vehicle we brought to be repaired and they never disappoint!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I felt like costumer service went above and beyond. My car and repairs looked fantastic and they cleaned and detailed my car! 10/10 would recommend!

Customer Service

My Experience

The people were very pleasant to work with, the work and communication was 10/10

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Carstar is amazing! I have used them twice now and both times I have had exceptional service, communication, and perfection with my repairs. I would and already have recommended Carstar to others. I have worked with Michael Ledet twice now and he is very professional, communicates well, and has been extremely helpful and responsive. Thanks again for being the best!

Returned Clean

My Experience

Very personal! Went the extra step and made sure my car was perfect and I was informed every step of the way

Likely to Recommend

Repair Quality

Customer Service