Gerber Collision & Glass - Mandeville

4.8 (5,469reviews)
96%
2501 Florida St,  Mandeville,  LA  70448

Gerber Collision & Glass - Mandeville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (5,469)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs receives high marks, with numerous customers noting their vehicles looked brand new upon return, often with perfect paint matching and meticulous attention to detail. Timeliness is another strong point, as many vehicles were completed ahead of schedule. Staff professionalism, friendliness, and helpfulness are repeatedly commended. A few customers noted areas for improvement, including occasional delays, isolated repair quality concerns, and requests for more proactive human communication rather than relying solely on automated texts.
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"... pleasure to do business with a company that cares and Gerber sets the standard!!!" Read more
"... my car. The area that was repaired looks perfect . The paint matched exactly to the color of my car. They gave an estimate of 10 days and I had my car ..." Read more
"You cannot even tell that the vehicle was damaged. Excellent work."
"... side mirrors and grille had numerous rock chips. The technicians did an excellent job of painting and replacing items to return my truck to a 'new' status." Read more
"... The truck came back looking great, and you can tell they really pay attention to detail and take pride in their work. The staff was professional, friendly, and made everything ..." Read more
"... at Gerber did an excellent job repairing my car. They texted me twice a week with updates on their progress. They promptly replied to any messages I sent. I was ..." Read more
"I received texts each day keeping up to date on the progress."
"... completed within the time frame estimated and I was updated on a regular basis on the status of the work. Great people working there. RC." Read more
"The team was great with communication about repairs and delays. They made this a great experience!"
"... every couple of days, which I really appreciated. Very professional, let met know what repairs were being done on my vehicle. The process didn't make me anxious ..." Read more

My Experience

Wonderful service and communication. Would recommend to any use them

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Returned Clean

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Returned Clean

My Experience

My Genesis was with Gerber Mandeville’s for 5 months. The damage was extensive. Brian communicated the progress and challenges the whole time. The car is as good as new. I will recommend Gerber to everyone I know that has a need.

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Great job. Quality work and professional.

My Experience

My car looks brand new, very pleased with recent repairs n appreciated the text keeping us updated on repairs on my car, thanks again. We will definitely recommend Gerber Collision to family n friends.

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Very pleased with my car repair n service we received n all the texts.

Repair Quality

My wife’s car looks brand new!

Customer Service

Very pleased that I received text keeping us updated on repairs.

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Returned Clean

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My Experience

The bumper looks excellent. The paint is well blended, also a fast turnaround. I noticed my gas pedal was quite stiff and was curious about that.

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Great service

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My Experience

Great service, particularly the email status updates!

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Would recommend without hesitation.

Repair Quality

Everything was flawless. No issues, great communication and fast.

Customer Service

Customer service was perfect, wouldn't change a thing.

My Experience

It was good the repair and getting the parts and take the longest but other than that very easy to work with very straightforward and very understanding

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Returned Clean

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took way too long to repair

Customer Service

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Again, I'd be more inclined to recommend Gerber if they resolve the communications issue. The service was great - the communication was not.

Repair Quality

Repairs look great.

Customer Service

I'd give higher marks if the communication was better. I had to call to check on the status of the repair, only to find there were delays in getting a part. I would like to have received a call as soon as you were aware of the delay.