Gerber Collision & Glass - Slidell

4.9 (2,291reviews)
97%
111 W Hall Ave,  Slidell,  LA  70460

In operation 85 years, 10 years at this location.

Gerber Collision & Glass - Slidell offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (2,291)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, professional repairs, and excellent communication throughout the repair process. Many highlight the proactive text and phone updates that kept them informed at every stage, with several noting repairs were completed ahead of schedule. The quality of repairs frequently exceeded expectations, with customers describing their vehicles as looking brand new. Staff are widely commended for being friendly, courteous, and knowledgeable. A small number of customers noted concerns around incomplete repairs, communication gaps, or minor issues upon vehicle return, as shared directly in their feedback.
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"... family emergency and needed my car to go out of town! The repairs exceeded our expectations! Everything is perfect!!!" Read more
"... administrative people, the regular status update texts AND the exceptional work done was all SPECTACULAR!! Ive already told a half dozen people how impressed ..." Read more
"... courteous, and kept me informed every step of the way. The repairs were completed with exceptional attention to detail, and my vehicle looks and drives better than ever. ..." Read more
"... estimate to the final pick up day was wonderful. Everyone was kind, professional and very helpful ! My car is perfect. I am so glad I chose Gerber to fix my car. I would ..." Read more
"Glass all over the seats, Id love to know what required glass to be all over my seats, Please."
"They did a wonderful job & had my work completed 2 weeks earlier than expected."
"... completion. Updates were received via text messages. The repair was completed 3 days ahead of schedule." Read more
"... with my car repairs from beginning to end. Also, my car was repaired way ahead of my scheduled time and I appreciate that so much. I will definitely ..." Read more
"It takes longer than the time promised. If you are wanting your car done quickly this is not place, but if you ..." Read more
"... my car to be gone for at least 4 to 5 months and they had it maybe six weeks! Thank you, Gerber collision!" Read more
"... the entire process was smooth from start to finish. Communication was excellent—I was kept informed every step of the way, which gave me a lot of confidence in ..." Read more
"Phenomenal communication, transparent, overall very satisfied!"
"... completely satisfied with their work and service. They are very thorough and communicative throughout the whole process." Read more
"I had to call several times for updates. I got a few text, but the date kept changing on the text."
"... timeline for completion & that was very helpful that I was kept informed of everything. Gerber was a lot more helpful than my insurance company was in keeping me informed." Read more

My Experience

Everyone who took care of our vehicle was great! The car was ready sooner than expected and it looks like new. Thank you for making the experience wonderful!

My Experience

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My Experience

Attention to detail and communication was excellent!

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Great communication

My Experience

Always professional and polite. Given status on when parts have arrived and when everything will be completed. I will refer and take all my vehicles to Gerber. Love the service and staff.

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My Experience

The communication was perfect. Everyone was super helpful!

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Communication was almost everyday on updates.

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Returned Clean

My Experience

Very prompt with letting me the status of my repair. Very friendly. I am going to recommend you to friends and family.

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I was satisfied with everything

Repair Quality

The staff are very nice and kept me updated. The repair was excellent. The reason I gave a 9 had nothing to do with their work. The running board was being replaced and delayed, so my truck was there longer than expected.

Customer Service

Very good

Returned Clean

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My Experience

Professional and friendly crew. Explained the process for the repairs and gave me an estimate time of completion. My car was ready before the estimated date. Thanks guys. They did an outstanding job.

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The car looks beautiful

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Pleasant and knowledgeable

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My Experience

Awesome customer service and they completed my car in a timely manner with the amount of work that I needed to have done with it! They totally blew me away because I was expecting my car to be gone for at least 4 to 5 months and they had it maybe six weeks! Thank you, Gerber collision!

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Returned Clean

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The only negative i have is my car was returned there was a was a coat of dust on the rear seats. Otherwise I would have given you a 10

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So far the best I have experienced!

My Experience

I appreciated the communications and updates. Staff members were all very pleasant, knowledgeable, and had great customer service skills. I have no complaints—keep delivering excellent and exceptional service! It’s appreciated.

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