Carlson Autobody Inc

5.0 (500reviews)
98%
310 W Main St,  Ottawa,  IL  61350

In operation 48 years.

Carlson Autobody has been in business since Jan 1978. we started as a one man operation and grew over the years and have a 6600 sq ft body shop and a 6000 sq ft paint shop and an 1800 sq ft detail shop. A Carlson has been in the auto business since 1926 in auto sales and now the body shop. We pride ourselves on quality repairs and service and a lifetime guarantee on all repairs as well as being a nice small town shop. We also have an onsite rental car service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (500)

My Experience

My Experience

We wouldn’t go anywhere else, ever!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Professional prompt and very easy to deal with.

Likely to Recommend

Repair Quality

Awesome job.

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Such a friendly staff and GREAT results! My car was done before he said it was going to be and that saved me money! They were so easy to deal with and treated me like family! I will be a return customer (only if I have too!) THANK YOU So very much!

Likely to Recommend

I would 100% recommend Carlson to anyone! Very fast,efficient and just nice to deal with!

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Battery died while in their care (didn't have any issues with battery previously). Windshield wiper flew off during next rain fall (windshield replacement usually requires removal and reapplication of wipers)

Repair Quality

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Returned Clean

My Experience

Great experience and everything went well!

My Experience

Likely to Recommend

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Customer Service

Returned Clean

Likely to Recommend

Very good to work with a d did a great job

Repair Quality

Did a great job

Customer Service

Excellent

Returned Clean

My Experience

Likely to Recommend

It’s the only shop I go to. I have always been satisfied with the quality of their work.

Repair Quality

The repair was great and the vehicle was clean when I got it back

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

My Experience

Always a pleasure to work with Carlson Auto Body.

Likely to Recommend

I always take my vehicles there

Repair Quality

Always a pleasure to work with Carlsons

Customer Service

No problems with customer service at all

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

All of my interactions were great my only problem was that there wasn't much care for for my interior accessories. Everything was thrown all over the front and my vent scent holder was apparently dislodge so violently it was broken when I got it back.

Returned Clean

Likely to Recommend

Repair Quality

They did an excellent job on my Bonneville. They were easy to deal with from start to finish.

Customer Service

Returned Clean

My Experience

My car looks like the day I bought it. It was returned to me in spotless condition. I highly recommend Carlson because they are the best! I never thought about taking it anywhere else!

Likely to Recommend

Repair Quality

Looks like a brand new car! Highly recommend them!

Customer Service

Returned Clean