CARSTAR Poplar
In operation 8 years.
At CARSTAR Poplar, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Ottawa, IL provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | Closed |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
These guys are very kind. Their shop is very clean and they’re all good over there. Love this place.
Customer Service - 5.0/5.0 -
Absolutely I tell everyone that I know when they ask me who’s doing your work!
Returned Clean
My Experience - 5.0/5.0 -
It was great to get my car back I really missed it, I love my electric driver's seat!!
My Experience - 0.0/5.0 -
Didn't make it home. I have engine light on wrench light and major loss of power. You can hear a whistling noise also
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car Star repaired my vehicle after I hit a deer. Then went above and beyond to make sure my vehicle was done correctly. I would 100 go back to them
Customer Service - 5.0/5.0 -
Car Star has fixed my vehicle 3 times due to me hitting deer. The quality is great. I would go back again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Repair itself looks good. Just took 3.5 months, I now have a broken bug guard (that you are replacing, which is nice) and I all of a sudden can't see out of my back camera as if the plastic over the lens is damaged/melted.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Nice work
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Great work
Returned Clean
My Experience - 5.0/5.0 -
We appreciate all the communication and the car looks great. Above and beyond. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We were very happy with our car and the repair your company did and the communication that they did keeping us informed and for working with our insurance company as well.
Customer Service - 5.0/5.0 -
The wait was perfect and they were very friendly and spoke clearly for us to understand
Likely to Recommend - 5.0/5.0 -
Would 100% recommend!
Repair Quality - 5.0/5.0 -
Great team at CARSTARS! They treat you with kindness and respect as soon as you walk in. I would definitely recommend CARSTARS for your all your car repairs!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Beautiful Work
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
Seemed like a great length of time to fix it
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Always great people to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very polite sraff great jib our Car smelled good derailed & clean. Thankyou
My Experience - 0.0/5.0 -
Lane assist sensors not functioning. Could I get a call back on this please.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They are super good business i dropped my car off on the 4th and it was ready on the 20th. always updated me with updates and did an amazing paint job!!