CARSTAR Poplar
In operation 8 years.
At CARSTAR Poplar, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Ottawa, IL provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | Closed |
| Sat | Closed |
My Experience - 5.0/5.0 -
The team did great! Super friendly, kept me updated on progress, went above and beyond answering my questions. Thank you!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Did good just took a long time for the level of job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Only problem was having to pay extra because my 30 day car rental insurance ran out and I had to pay more
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
110% I would use Car Star again. And Rudy is the best 🚗⭐️
My Experience - 5.0/5.0 -
Good follow up. Rudy & Doug explained the process clearly. Would recommend Carstar to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
10 out of 10 stars. The crew did GREAT work and the folks at the front desk were amazing. I would recommend this shop to anyone!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car was repaired to perfection. The staff is friendly and informative. They even detailed my car!
My Experience - 5.0/5.0 -
The work performed on our vehicle was completed in a timely manner and even sooner than the projected completion date. Every thing appears to be in immaculate condtion and after the repairs. The whole experience was seamless and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Completely beyond satisfied with my customer service at Carstar. Repaired my car exceeding my expectations. Highly recommend this vehicle repair shop and staff.
Likely to Recommend - 5.0/5.0 -
Would highly recommend Carstar as a trusted place for your vehicle repairs.
Repair Quality - 5.0/5.0 -
Excellent service and experience. Highly recommend this Body Shop for your repairs and quality of work.
Customer Service - 5.0/5.0 -
Excellent customer service, very professional.
My Experience - 5.0/5.0 -
As always - Carstar has been pleasant, professional and as quick as they can be with repair. Communicated well throughout the process and as always did great work. Love that they go the extra mile with washing off your car - it’s nice getting your car returned and it’s clean.
My Experience - 5.0/5.0 -
Thank you for your excellent body work on my Subaru Forrester. You made her look like new! Your customer service was very professional and kind. Had no hassle in getting this insurance work done. I would recommend you for anyone needing body work. Thanks again.💕
Likely to Recommend - 5.0/5.0 -
Professionalism and kindness from all staff
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I asked them to check the motor for the driver's seat. They didn't.
Customer Service - 4.5/5.0 -
It was nice to get updates
My Experience - 5.0/5.0 -
Communication is excellent. Finished ahead of schedule. Reasonable price. Overall great experience. I would definitely recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome service. Excellent communication. Even finished ahead of schedule. Would highly recommend.