Carlson Autobody Inc

5.0 (500reviews)
98%
310 W Main St,  Ottawa,  IL  61350

In operation 48 years.

Carlson Autobody has been in business since Jan 1978. we started as a one man operation and grew over the years and have a 6600 sq ft body shop and a 6000 sq ft paint shop and an 1800 sq ft detail shop. A Carlson has been in the auto business since 1926 in auto sales and now the body shop. We pride ourselves on quality repairs and service and a lifetime guarantee on all repairs as well as being a nice small town shop. We also have an onsite rental car service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:00 pm
Tue 7:00 am - 5:00 pm
Wed 7:00 am - 5:00 pm
Thu 7:00 am - 5:00 pm
Fri 7:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (500)

My Experience

You made my car look brand new!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Would highly recommend them to family and friends.

Repair Quality

Would highly recommend Carlson Auto Body .

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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My Experience

They were excellent. Very polite and concerned about making everything just right for us.

Likely to Recommend

I have recommended them many times.

Repair Quality

Excellent service and repair work. They are the best!!!

Customer Service

Returned Clean

My Experience

Love my new car! Thank you Gary!

My Experience

Very friendly and knowledgeable team! Job well done!

My Experience

Excellent service, and it was a nice surprise that it was finished quicker than expected. Setting me up with the rental comapny was extremely helpful as well. Thank you!

My Experience

Did a very gd and quick great job

My Experience

My chevy looks great[ thank you Gary] it looks like nothing ever happened** your crew and I know it did.. again thanks you guys from the bottom of my heart.. will refer anyone who needs work done to you..

Likely to Recommend

Performance perfect

Repair Quality

Very professional, calling when needed to let customers know detailed progress of their cars/ trucks been repaired..

Customer Service

Gary was very courteous and showed care for the work being done in their shop.. thanks for me personal feedback on work done..

Returned Clean

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Repair Quality

Amazing communication and service

Customer Service

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My Experience

Excellent work and even better guy running it! Will go above and beyond to help u out

Likely to Recommend

Repair Quality

Great work! Love taking my car here

Customer Service

Again love taking my car here

Returned Clean

My Experience

Carlson Auto Body did a great job on my truck and they took care of turning all claims into the insurance. I liked the way they kept in touch with me while they had my truck..

Likely to Recommend

They did a good job.

Repair Quality

Some of the touch up paint dripped or bubbled up. Other wise is was good

Customer Service

They were very helpful with everything

Returned Clean

Likely to Recommend

Repair Quality

Everything was repaired to perfection. And completed in a timely fashion. The team at Carlson’s is the best!!

Customer Service

They kept us informed of the progress of the repairs.

Returned Clean

My Experience

Excellent work exactly as promised and finished when he said it would be. Great job great people

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

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My Experience

The service was fast and the staff were very friendly and helpful. The car looked great and so clean when I picked it up. I’ll recommend your company to anyone needing a body shop. Thanks again!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great work

Customer Service

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My Experience

Good work was done in a timely manner with progress updates sent to keep us informed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean