Carolina Collision Center at Mooresville Ford
In operation 65 years, 25 years at this location.
LOCAL OWNED DEALERSHIP. REPAIR MOST MAKE AND MODELS. WORKS WITH ALL INSURANCE COMPANIES.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Good team specially Mr. TIM.
My Experience - 5.0/5.0 -
We have used you 2 other times and a job well done! BMW looked great and another job well done. Tim took good care of us and was a pleasure to work with!
My Experience - 5.0/5.0 -
We were extremely pleased with the service. Tim Stutts went above and beyond to take care of us. Thanks to all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service Thanks, Tim Stutts
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did an excellent job repairing the damage. Good customer service. Would highly recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on my truck. Looks like new!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was outstanding repairing our vehicle. A big thanks to Tim and Ralph
My Experience - 5.0/5.0 -
From Diane at the front desk to the delivery of my car by Tim, I was so welcomed and felt like I was really cared for. Diane was a tremendous help with the Ins Company that was paying for the repairs. She is amazing. Everyone was great. The guys in the shop did a great job. My Tiguan looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service was awesome. My car looked great.
Customer Service - 5.0/5.0 -
Extremely satisfied. Diane was a great help with the Ins Company and answered all my questions. Tim was great explaining everything to me.
My Experience - 5.0/5.0 -
Great experience! The employees were super friendly, and they had my car looking brand new in no time. I was really impressed with how quickly they got everything done. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Yes like I said before they are good people and if I every need anything for my car I’m going to check with them first.
My Experience - 5.0/5.0 -
Mooresville Ford Body Shop was great. They repaired my car and explained everything. Would definitely use them again!
My Experience - 5.0/5.0 -
Tim is such a pleasure to work with and makes the whole car repair process seamless. Diane is always helpful and keeps the office running smoothly. The whole team makes it a great experience. I appreciate their promptness and especially their kindness.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Its not always ideal to have to come because it usually means there is something wrong with our car. However, we do love this place as they always keep us up to date, are fair in their pricing and every person you come into contact is so sweet and personable!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Diane and Tim are terrific, as always the job well done with no surprises.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
See earlier comments. BTW, I sat on whether I would give feedback over the weekend and ultimately decided you might like to know how I viewed this experience. Take it for what it's worth... 1 customer. But if others have similar feedback, you should certainly review some items.
Repair Quality - 2.5/5.0 -
Time and expectation: I was told you would have my vehicle for up to two weeks, but it was two weeks before you had the parts in hand. Ultimately it was 3 full business weeks without my vehicle. Further, I had to be the one to reach out for every single update I received. Absolutely no proactive updates from Ford. Very disappointing. Cost: the accident was minor fender bender, and while I understand there were internal elements that needed replacement, the sheer cost $9k to fix a bumper is unconscionable. If I didn't trust Tim I might call for an investigation for insurance fraud. That cost is just gross. The repairs were good and the truck looks nice but my overall experience here was not ideal. I dont know if it's the system or just the dealership but this process is broken, I I will not be returning if, God forbid, I ever need another repair, nor will I recommend.
Customer Service - 3.0/5.0 -
Tim was great. Front office lady was totally disinterested and put out a vibe that she would like to be somewhere else. I didn't get any proactive updates from Ford
My Experience - 4.8/5.0 -
Tim and team were great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very happy with the repair. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great repair job!
Customer Service - 5.0/5.0 -
Good repair team..
My Experience - 5.0/5.0 -
From the first time I walked in I felt like they cared about making my car good as new. The whole process was seamless. If I ever need work again I wouldn’t even consider another body shop.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Even with the one lug nut being broken, everything they did was excellent repair