Gerber Collision & Glass - Mooresville

4.9 (5,586reviews)
99%
111 Commons Dr,  Mooresville,  NC  28117
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In operation 81 years, 14 years at this location.

Gerber Collision & Glass - Mooresville offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Nissan
Call
Email

Reviews (5,586)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, proactive communication, and impressive timeliness. Many highlighted the seamless repair process, with staff keeping them informed through calls, texts, and emails at every stage. Repairs were frequently completed ahead of schedule, often days or even weeks early, which customers greatly appreciated. The quality of workmanship received high marks, with numerous customers noting their vehicles looked brand new post-repair. A few customers mentioned minor cleanliness concerns or small quality control issues upon pickup, and one noted dissatisfaction with interior scuff marks. Overall, the overwhelming majority of customers expressed strong satisfaction and willingness to recommend the shop.
AI-Generated from reviews written in the last 12 months
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"Excellent service and workmanship! Very dependable!"
"Teams at Mooresville and Gerber did an amazing job fixing my M2. Everyone was courteous, friendly and the quality of the work speaks for ..." Read more
"Status update everyday, explained what was done, lifetime warranty, very thorough in finding even small dents caused by accident."
"... staff is so friendly, and they do excellent work—my car looks brand new with my new bumper! I highly recommend them to anyone needing quality service and great ..." Read more
"... with you as a customer is the main stand out for me. The work is exceptional. And the communication to update on status was world class. Mooresville Gerber rocks!!" Read more
"It was ready z week earlier than promised."
"It was ready two weeks early."
"Targeted for Feb 27 but received on Feb 7... they were very good at setting expectations that it might be ready ..." Read more
"Beat the estimated time by 11 days!!"
"... Glass went above a beyond on my care repair. The repairs were completed much faster than expected. They even washed and cleaned the inside of my car, ..." Read more
"... be bringing someone else into fix certain issues. I was very pleased with the communication throughout this entire experience." Read more
"Gerber was very and keeping us informed. We received text emails and calls in every step of the way. Not to mention I had a few questions and when I ..." Read more
"Again, they did a great job leaving detailed messages about the status and then they stayed on that schedule without any surprises. It ..." Read more
"Gerber provided the best communication I've ever had from a service provider of any kind. The progress texts kept me informed, ..." Read more
"... Glass Mooresville N.C. What a GREAT Experience it was from the very first phone call to the day the repairs were complete and I picked up my car. They made the whole ..." Read more

My Experience

Awesome job!!!!

My Experience

An excellent job by your team! My crv looks fantastic. Thank you for your attention to detail. I just bought the car and then was hit by a deer. Super nice work👍😁👍😁

Likely to Recommend

I would definitely recommend Gerber ! Great service

Repair Quality

What a great job on my Brenda new car after a deer ran into me. It’s perfect. Thank you all for being so nice and attentive!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good

My Experience

Awesome repair work!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Was a great experience for the circumstance. They did a great job of keeping me informed and making sure I knew everything that was going on. Can't say thank you to them guys enough

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent work and communication from the entire team at Gerber. You never want to have to get your vehicle fixed, but when an accident happens, this is the place to go!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent customer service. Great job keeping me up to date on repairs and when I could expect to pick up my vehicle. Very pleased with the work done. Looking at my vehicle you would never know the damages it received in the accident! Highly recommend if anyone is in need of car repairs! They work in a timely manner and are A+ from the moment I entered the door to the moment I was able to drive my vehicle home! Also they were spot on with the quote I was given for my repairs! I Would never consider going anywhere else!!!!

Likely to Recommend

Very professional and courteous shop.

Repair Quality

Superb

Customer Service

Gerber staff kept me updated all throughout the process. The finished product looks superb.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Wonderful customer service!

Likely to Recommend

Repair Quality

I like that a human being answers tge phone and is quite knowledgeable. I was impressed with the service and care I received from everyone at Gerber. I would highly recommend Gerber.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Wonderful, personable folks to work with, very satisfied with the repair.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The folks at Gerber were great they did a wonderful job on my car.It was ready for pickup Two days early.I plan to take my pickup truck there for some much needed work.

Likely to Recommend

Repair Quality

The service was excellent from beginning to end. I received daily updates on the time line for the repair. Every person that I had contact with provided excellent customer service

Customer Service

See comment on previous question

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Vehicle looks great but would l I like to drive it a bit to ensure everything works as it should.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Worked out just fine. Zero issues. Would use service again

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

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