CARSTAR ABC Body & Frame

5.0 (3,793reviews)
100%
710 North 6th St,  Prescott,  AZ  86301
Bot
Shop AssistantSparkles

In operation 38 years.

We are a collision repair center that has been serving the Quad-cities for over 38 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,793)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with vehicles frequently described as looking brand new upon return. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Communication stands out as a key strength, with customers appreciating regular text and call updates throughout the repair process. Timeliness is another highlight, as many repairs were completed ahead of schedule. A few customers noted areas for improvement, including occasional communication gaps on repair status and alignment issues post-repair, but these represent a small minority of experiences. Overall, the overwhelming sentiment reflects a highly satisfied customer base that enthusiastically recommends the shop.
Select to learn more
"... needing repair body work on their vehicle. Not only was the work they did on my vehicle flawless, but their customer service went way above all expectations. ..." Read more
"Excellent service and outcome. Very professional staff and perfect repair. Would recommend highly."
"I would give it a 10+ Very professional and highly recommended by State Farm, now I know why."
"... Care to repair my car as it was before my accident. They did go above and beyond required workmanship because I had to have a new headlight, and the old ..." Read more
"A+ on the everything from the intake, the repair, the service, the car pickup and every communication ..." Read more
"It was ready when they said it would be. And gave me daily updates on the progress!!"
"It was earlier than expected."
"... an appointment out of state that I had to go to. They finished 3 days early...Thanks" Read more
"Car finished faster than anticipated. Appreciate the lifetime warranty."
"Best repair service I have ever experienced. Excellent workmanship, customer service, and completed ahead of time."
"... expectations. Repairs completed to expectations; Communications via Text Message kept us fully informed on Repair Progress and Completion Timeline. Due to ..." Read more
"Excellent communication with all parties. I didnt have to even make a phone call"
"ABC provided excellent communication throughout the entire repair process and the final product looked ..." Read more
"They were very professional and nice. I was consistently updated on the progress of my repairs. The body work was done extremely well and the car ..." Read more
"They were VERY nice, patient and answered all our questions and concerned regarding timeline and progress. ..." Read more

My Experience

SImple repair, but well done. Great customer support. Hopfully will not need their support in the future (no more accidents), but will use CarStar for any future such repairs.

My Experience

Good job

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

* repair was fantastic * very friendly * knowledgeable

My Experience

This was my second experience and am 100% pleased with their services, staff and professialism. I highly recommend CarStar to everyone I know. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The crew at Carstar ABC Body Shop is very special. This is the 2nd time that I needed their services, and they were awesome the first time and the second time as well. I just wish that people would stop running into me. I would always recommend Carstar ABC Body Shop. Be proud, Guys! You do excellent work! cj

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did a fantastic job. Great product and great customer service. Would use again.

Likely to Recommend

I would tell anyone to go there. It was a great place to work with.

Repair Quality

It was a traumatic time and everyone was extremely nice and helpful. They help me with the rental car and kept me in the loop on everything. It was a easy painless transaction.

Customer Service

Everyone was super nice and helpful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

They are absolutely the best.

My Experience

Beautiful work. Great team, from receptionist to every team member I interacted with!

Likely to Recommend

Absolutely!

Repair Quality

Terrific team members, from receptionist through inspectors. Great work.

Customer Service

Great! Very professional!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent job and friendly people. Repair was done in the time estimated.

My Experience

Amazing service. Car looks amazing! Everyone so friendly.

My Experience

Communication was great throughout the whole process.