Swc Downtown Paint and Body - Prescott

4.9 (176reviews)
98%
578 Miller Valley Rd Suite B,  Prescott,  AZ  86301
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Shop AssistantSparkles

In operation 42 years, 30 years at this location.

For almost 35 years SWC Downtown Paint and Body has provided the highest quality collision repair in Prescott Arizona and the surrounding areas. The shop is I-CAR Gold certified. We offer free estimates and lifetime warranty on all body repairs for as long as you own the vehicle. We are environmentally friendly and have chosen to use PPG Envirobase paint, which is a waterborne system. We aim to provide a completely personalized repair experience. We have created an environment that offers a boutique like feel and exceptional customer service with a single point of contact throughout the entire repair process. Our goal is to turn an unpleasant experience into a positive on one.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (176)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, expert repairs, and a welcoming, professional atmosphere. Many highlight that vehicles were returned looking brand new, with several noting complimentary interior and exterior detailing as a pleasant surprise. Timeliness is largely viewed positively, with numerous customers reporting on-time or early completions. A few customers noted delays or communication gaps, specifically mentioning they had to initiate contact for updates or experienced longer-than-expected turnaround times - these improvement points reflect direct customer observations. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop, with many stating they would return for future repairs.
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"SWC did a phenomenal job repairing my car. They took the time to look over all the damage, explained ..." Read more
"Love the place! Knowledgeable, reliable, professional, helpful, kind and honest. Did great work on my Subaru. I would highy recommend ..." Read more
"The staff were all very friendly and the work was top quality. It felt so good to drive off feeling like I was in a brand new car."
"My daughter's 2006 dodge charger was rear ended. This shop went beyond my expectations. They made sure we had everything we needed before ..." Read more
"Excellent body and paint work by very friendly and professional staff."

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Repair Quality

We had the antenna fin replaced and it was installed slightly crooked.

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Returned Clean

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Overall they did a very good job with the repair.

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The repair was very seamless, you can't even tell where the damage was.

Customer Service

Returned Clean

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I will recommend them to my friends.

Repair Quality

They were fantastic! Fair price, great work and communicated.

Customer Service

No complaints!!

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Won't use anyone else

Repair Quality

Excellent

Customer Service

Great job.

Returned Clean

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Repair Quality

Everything fixed and looking beautiful in 2 weeks!

Customer Service

Returned Clean

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No major issues- great business.

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Repair Quality

Great attitude along with an amazing attention to detail. Very happy with their work.

Customer Service

My Experience

Friendly staff and professional service. I appreciated the quick appointment and the attention to every detail in completing the task. I highly recommend this business.

My Experience

You guys absolutely killed it on the hood it looks even better then when I bought it new super stocked about it great job 💯

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Repair Quality

Very helpful

Customer Service

Returned Clean

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Repair Quality

Excellent body and paint work by very friendly and professional staff.

Customer Service

Very proactive and professional.

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My situation was handled professionally and promptly

Customer Service

Everything was explained very well to me, and I was treated with friendly service

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No problem

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Would recommend

Customer Service

Very helpful

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Repair Quality

Great repair. Kept us informed of progress. Looks as good as new.

Customer Service

Very friendly. Went the extra mile to be sure we were happy and informed.

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Repair Quality

All work done on time, and with courtesy. Handled all directly through my insurer.

Customer Service

Courteous and prompt.

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Repair Quality

My daughter's 2006 dodge charger was rear ended. This shop went beyond my expectations. They made sure we had everything we needed before the repairs even started. They explain the process and the estimated length. As soon as they received the vehicle they updated the insurance company and myself. The vehicle looks wonderful. During the whole process they kept us updated. They made sure we knew everything that was taking place. I highly recommend them they made this process so much easier.

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Customer Service

Returned Clean