CARSTAR ABC Body & Frame
710 North 6th St,
Prescott,
AZ
86301
USA
In operation 38 years.
We are a collision repair center that has been serving the Quad-cities for over 38 years.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with vehicles frequently described as looking brand new upon return. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Regular text and call updates throughout the repair process are highlighted as a standout feature, keeping customers well-informed at every stage. Many customers note repairs were completed ahead of schedule, reflecting strong operational efficiency. A few customers noted areas for improvement, including communication gaps on repair status and alignment issues post-repair, as mentioned directly in their feedback. Overall, the overwhelming majority of customers express high satisfaction and willingness to recommend the shop to others.
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Service Quality
"... needing repair body work on their vehicle. Not only was the work they did on my vehicle flawless, but their customer service went way above all expectations. ..."
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"... consistently updated on the progress of my repairs. The body work was done extremely well and the car looks brand new. They even cleaned the interior. It was a great overall ..."
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"... flexed for customer, holding vehicle for extra 4 days, delivering vehicle in like new condition. Excellent work by all personnel!"
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"Excellent service and outcome. Very professional staff and perfect repair. Would recommend highly."
"Our experience with Carstar was 100% positive. Everyone we dealt with were friendly and professional. They kept us informed of the progress of our repairs ..."
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"They did a great job and it was completed faster than expected!"
"I had a trip planned and they put in extra effort to make sure that the car was ready. They actually got it done earlier than ..."
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"... an appointment out of state that I had to go to. They finished 3 days early...Thanks"
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"Car finished faster than anticipated. Appreciate the lifetime warranty."
"... everyone working at Carstar was kind and professional. Work was competed in the time frame promised, a big win as well. Thank you"
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"... expectations. Repairs completed to expectations; Communications via Text Message kept us fully informed on Repair Progress and Completion Timeline. Due to ..."
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"Excellent communication with all parties. I didnt have to even make a phone call"
"... was amazing! It looks like a brand new car! I was kept informed of the progress daily through their app. If I had questions they were answered promptly! ..."
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"ABC provided excellent communication throughout the entire repair process and the final product looked ..."
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"... it would be 2 weeks and it ended up being 4. Also, I kept having to call to find out the status, so communication was not good."
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Christa
(Toyota owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Celeste
(Hyundai owner)
reviewed 8/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Mary
(Kia owner)
reviewed 8/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Phumin
(Toyota owner)
reviewed 8/21/26
Likely to Recommend - 5.0/5.0 -
Perfect
Repair Quality - 5.0/5.0 -
Very good
Customer Service - 5.0/5.0 -
I am very happy.
Returned Clean
Mandy
(Nissan owner)
reviewed 8/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Roy
(GMC owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Larry
(BMW owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0 -
I have already told several friends and family.
Repair Quality - 5.0/5.0 -
So far, I haven't seen any issues. I haven't hand washed it or waxed it yet, so I don't know if I might find something then, but I don't expect to find anything.
Customer Service - 5.0/5.0 -
They were excellent. They coordinated everything with my insurance. They kept me informed of the statis of the repairs and did an excellent repair job.
Ronald
(Kia owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic job guys!
Customer Service - 5.0/5.0 -
Great customer service!
Returned Clean
Mitchell
(Toyota owner)
reviewed 8/17/26
My Experience - 5.0/5.0 -
Awesome job I feel not ashamed of driving it works great.. thank you
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Jennifer
(Subaru owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The whole process was smooth, from complementary rental car shuttle through driving home in my repaired car.
William
(Hyundai owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Dale
(Toyota owner)
reviewed 8/14/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Karen
(Kia owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thank you for all you did to help me get a rental car. Are you guys do excellent work? Everybody was very friendly..
Paul
(Honda owner)
reviewed 8/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Mark
(Chevrolet owner)
reviewed 8/12/26
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Don’t know where they were sourced? Don’t the quality of any and all repair parts?
Customer Service - 5.0/5.0
Nancy
(Mazda owner)
reviewed 8/12/26
My Experience - 5.0/5.0 -
A1 treatment from my first call. My car was fixed perfectly. They even delivered it to my home when the work was completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A+ on the everything from the intake, the repair, the service, the car pickup and every communication with personnel.
Customer Service - 5.0/5.0
Returned Clean
Timothy
(Toyota owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people and great work performed.
Customer Service - 5.0/5.0
Returned Clean
Jerry
(Subaru owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Robert Shanks,
(Toyota owner)
reviewed 8/6/26
My Experience - 5.0/5.0 -
Did an outstanding job.
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Debra
(Honda owner)
reviewed 8/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My car looks like new! I highly recommend Car Star ABC.