CARSTAR Alpine Auto Body

4.9 (134reviews)
98%
16255 East 4th Ave.,  Aurora,  CO  80011
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Shop AssistantSparkles

In operation 25 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Alpine Auto Body can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Alpine Auto Body claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (134)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its high-quality repairs, with many noting their vehicles looked brand new after service. The team received strong recognition for professionalism, friendliness, and going above and beyond. Communication was a standout strength, with customers appreciating regular updates via calls and texts throughout the repair process. Timeliness was also highlighted positively, as many vehicles were completed ahead of schedule. A few customers noted minor concerns, including occasional delays due to parts availability, a paint finish inconsistency, and a camera not being reconnected after reassembly, as mentioned directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"My 18 year old car looks almost new."
"The car looked as good as new. The paint matched perfectly."
"The work is immaculate. I am very pleased!"
"My car looked brand new. They did the repairs, washed and waxed my car, and detailed the inside - WOW!!! My car was ..." Read more
"Kind, respectful, professional staff. Superb work. Time estimate accurate."
"Wonderful job and finished a day early."
"... a false completion date and then the delays begin.The work was completed a week earlier than expected. Thank you Carstar." Read more
"Only four days to fix!"
"... and professional. Our car looks beautiful again. It was even completed early which was a wonderful surprise." Read more
"My car looks amazing, it took less than a month to be fixed. I received updates throughout the full process, could ..." Read more
"... deliver when they say they will. No less important, they communicate consistently throughout the process. Couldn't ask for better. Highly recommended." Read more
"Communication was amazing!"
"... and giving insurance info was very quick and easy. I appreciated that I was kept updated the entire time. I got my van back quicker than expected as well. ..." Read more
"Their work was good, but the communication and down time was terrible."
"Everything was awesome from communication, to transparency and fair pricing"

Likely to Recommend

La verdad si me gusta recomendar algunos servicios pero si me entregaron mi carro así la verdad no lo recomiendo

Repair Quality

El trabajo estuvo muy bien ....pero lo malo que me dejaron desconectados los faros de las luces y tuve un paseo de noche y me di cuenta que no traía luces y era de noche Por ese lado asta un faro se me fundió y tuve que tomar Uber y dejar mi carro en el casino siento que es responsabilidad de ellos checar esos detalles por seguridad de sus clientes

Customer Service

No conectaron las luces

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

They do a great job !

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I have had my vehicles in to Carstar on several occasions. They always do a great job. I was also impressed with Alexis Lucero, who worked with us this last time. She listened very well, and saw to it that the work was done well.

Likely to Recommend

I have already recommended Alpine Carstar to my family and friends, and will continue to do so.

Repair Quality

The people at Carstar always do a good job.

Customer Service

The customer people do a great job, as well. I especially appreciate Alexis Lucero, who handled my claim. She is very professional, and gives great attention to detail.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

My car looks amazing, it took less than a month to be fixed. I received updates throughout the full process, could not have been happier.

Likely to Recommend

Repair Quality

My car looks amazing

Customer Service

I received updated throughout the process

Likely to Recommend

No problem in customer service and nice people that I talked to.

Repair Quality

I get a daily update and Alexis Cordero, the person in charge of the repair was very helpful and nice. Easy to very patient with my questions.

Customer Service

Very happy with how Alexis Cordero patiently managed and monitored me on what’s going on with the repair.

Returned Clean

My Experience

I just wanted to say I always been treated with such kindness and respect and great customer service when I had a issue when it came to getting my car's repaired with your staff.working with Alexis lucero was great she kept me updated and made sure my truck was completed and in a timely manner and returned my back to in great condition .I am very satisfied with the work done on my new truck so keep up the great customer service 👍 big ups to Alexis great job thank you so much and staff

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Alpine CarStar is a much more professional operation than its competitors. They provide a clear estimate and then stick with it, they do excellent work and deliver when they say they will. No less important, they communicate consistently throughout the process. Couldn't ask for better. Highly recommended.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Thank you for going above and beyond! Service was amazing!

Customer Service

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Good service and work

Repair Quality

They did not reconnect our camera on reassembling the vehicle. We figured it out ourselves. It just needed to be plugged back in.

Customer Service

Very nice people serving us!

My Experience

Very nice jo

My Experience

Repairs look awesome and the time they got the car back was great too!

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Repair Quality

Customer Service

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Repair Quality

They were very communicative throughout the entire process.

Customer Service

My Experience

The staff are polite and professional. Our car looks beautiful again. It was even completed early which was a wonderful surprise.

Likely to Recommend

Repair Quality

Car looks great!

Customer Service

Returned Clean

My Experience

I was kept in the loop the whole time, a snag happened and Carstar Alpine Auto Body went above and beyond to keep the repairs on schedule to keep me from having to spend additional funds of my own. Will recommend shop to everyone. Thank you Alexis you are a SUPERSTAR!

Likely to Recommend

Repair Quality

Looked great and could tell great care was taken.

Customer Service

Again above and beyond to get me back in my car on time.

Returned Clean