CARSTAR Apland's Auto Body - Grants Pass

5.0 (372reviews)
99%
2163 NE Spalding Ave,  Grants Pass,  OR  97526
Bot
Shop AssistantSparkles

In operation 17 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Auto Body Grants Pass can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Auto Body Grants Pass claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (372)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the repair shop, praising the exceptional quality of repairs that leave vehicles looking brand new. Many highlight outstanding communication, with frequent updates throughout the repair process keeping customers well-informed. Timeliness is a recurring strength, with numerous vehicles completed ahead of schedule. Staff are widely described as friendly, professional, and knowledgeable. Cleanliness is another highlight, with many customers noting their vehicles were returned cleaner than when dropped off. A few customers noted minor improvement areas, including occasional delays, sensor recalibration needs, and headlight functionality checks post-repair, as mentioned directly in their feedback.
Select to learn more
"... start to finish and truly exceeded expectations. The work on my car was flawless. Id recommend them without hesitation." Read more
"Great communication. Loved the weekly updates! And everything was fixed with excellent attention to detail. Super friendly knowledgeable staff."
"Excellent service and their work is top quality!"
"Excellent workmanship"
"Very professional and through staff. The truck looks brand new!!"
"Several days early"
"Looks fantastic and they got it done way faster than the original estimated time"
"They finished my repairs earlier than expected"
"Job was completed very quickly with great quality!"
"initial estimate was June 12, i picked up the on June 5. Very happy about that"
"outstanding communication!"
"Absolutely! The communication and updates were the most important! They did a great job. Will definitely recommend and ..." Read more
"I never had to call and ask for updates and I always felt like they were in touch with me. Very studious ..." Read more
"communication was exactly what any one could hope for, explanations were, updates were delivered exactly ..." Read more
"Always with calls every day"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great experience

Customer Service

The communication on the stat of my car was great

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Already have!

Repair Quality

Amazing communication and transaction and work all around.

Customer Service

So great!!!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything was done well

Customer Service

I received frequent updates on the progress, of repairs.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repair was fantastic. Can't tell there was any damage.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Loved being kept up to date on the progress of my auto repair.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean