CARSTAR Apland's Auto Body - Grants Pass

5.0 (385reviews)

99%

(541) 244-1457

2163 NE Spalding Ave, Grants Pass, OR 97526

99%

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2163 NE Spalding Ave
Grants Pass, OR 97526

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About CARSTAR Apland's Auto Body - Grants Pass

See Photos

2163 NE Spalding Ave
Grants Pass, OR 97526

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 17 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Auto Body Grants Pass can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Auto Body Grants Pass claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Motorcycle Repair
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:00 am - 4:00 pm
Tue	7:00 am - 4:00 pm
Wed	7:00 am - 4:00 pm
Thu	7:00 am - 4:00 pm
Fri	7:00 am - 4:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (385)

Sort By:
Newest
Rating

377 Customers Rated

5 Stars

90.1% Complete

(347)
4 Stars

4.4% Complete

(17)
3 Stars

1.6% Complete

(6)
2 Stars

0.8% Complete

(3)
1 Star

0.3% Complete

(1)
< 1 Star

0.8% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new or even better than before. Communication was a standout strength, with frequent proactive updates keeping customers informed throughout the repair process. Timeliness was also highlighted positively, as numerous customers reported their vehicles were completed ahead of schedule. Cleanliness received repeated compliments, with customers delighted to receive their vehicles cleaner than when dropped off. A few customers noted minor areas for improvement, including occasional delays, sensor calibration issues post-repair, and requests for more thorough final safety checks and detailing around repaired areas, as mentioned directly in their feedback.

Select to learn more

Service Quality
Communication

"... start to finish and truly exceeded expectations. The work on my car was flawless. Id recommend them without hesitation." Read more

"... the weekly updates! And everything was fixed with excellent attention to detail. Super friendly knowledgeable staff." Read more

"Repair was fantastic. Can't tell there was any damage."

"Amazing staff and the work done was amazing just like nothing ever happened to my vehicle. I would trust them again in the future ..." Read more

"Fixed areas look brand new."

"... system. Every time I showed up, I was greeted promptly, I was contacted periodically throughout the process, the staff made the process effortless for me, and ..." Read more

"They were always communicating with me weekly on updates to the vehicle"

"The staff did an incredible job communicating with me, and making the repair."

"... communication. When aftermarket part did not fit properly, technician advocated for OEM product with insurance company- with excellent final result." Read more

"Yes, the walked us through the steps and contacted us when they said they would"

Service Quality
Communication

Service Quality
Communication

"... start to finish and truly exceeded expectations. The work on my car was flawless. Id recommend them without hesitation." Read more

"... the weekly updates! And everything was fixed with excellent attention to detail. Super friendly knowledgeable staff." Read more

"Repair was fantastic. Can't tell there was any damage."

"Amazing staff and the work done was amazing just like nothing ever happened to my vehicle. I would trust them again in the future ..." Read more

"Fixed areas look brand new."

"... system. Every time I showed up, I was greeted promptly, I was contacted periodically throughout the process, the staff made the process effortless for me, and ..." Read more

"They were always communicating with me weekly on updates to the vehicle"

"The staff did an incredible job communicating with me, and making the repair."

"... communication. When aftermarket part did not fit properly, technician advocated for OEM product with insurance company- with excellent final result." Read more

"Yes, the walked us through the steps and contacted us when they said they would"

Jim (Subaru owner) reviewed 8/31/26

Janice (Hyundai owner) reviewed 8/31/26

Couldnt take CASH for deductible. Repair was great.

Was great

Ron (Ford owner) reviewed 8/28/26

Chrystal (Honda owner) reviewed 8/27/26

Aaron (Volvo owner) reviewed 8/27/26

Charlene (Subaru owner) reviewed 8/27/26

The staff did an incredible job communicating with me, and making the repair.

Paul (Audi owner) reviewed 8/27/26

My deductible with 1000 I thought it was 500 and when I went in to pay it off I wear a pee in the whole thousand which kind of put me in a bad spot to get any to get any medication’s for myself. I kind of figured it a 500 and he wouldn’t but they wouldn’t even work with me to get it down so I mean, I thought that was a really kind of unprofessional, however, I was the one that was wrong.

Barbara (Toyota owner) reviewed 8/25/26

Linda (Toyota owner) reviewed 8/21/26

Excellent service!

Russell (Toyota owner) reviewed 8/19/26

Their work is excellent.

They exceeded my expectations.

Gordon was an excellent communicator.

Traci (Toyota owner) reviewed 8/19/26

Jonathan (Honda owner) reviewed 8/17/26

My Ridgeline is in top shape and Rodney kept me informed. Thank you

Professional

Debbie (Honda owner) reviewed 8/17/26

Prairie (Acura owner) reviewed 8/10/26

Meckenzie (Hyundai owner) reviewed 8/7/26

Great experience

The communication on the stat of my car was great

Merlin (Honda owner) reviewed 8/7/26

Brian (Toyota owner) reviewed 8/6/26

Dale (Nissan owner) reviewed 8/5/26

Marissa (Chevrolet owner) reviewed 8/3/26

Already have!

Amazing communication and transaction and work all around.

So great!!!!

Stacy (Ford owner) reviewed 8/3/26

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You should always ask your auto body shop if they offer a warranty on their repairs.

CARSTAR Apland's Auto Body - Grants Pass

Get an AI powered repair cost prediction

Schedule an estimate appointment

About CARSTAR Apland's Auto Body - Grants Pass

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (385)

377 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean