CARSTAR Apland's Auto Body - Grants Pass

5.0 (389reviews)
100%
2163 NE Spalding Ave,  Grants Pass,  OR  97526
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Shop AssistantSparkles

In operation 17 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Auto Body Grants Pass can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Auto Body Grants Pass claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 4:00 pm
Tue 7:00 am - 4:00 pm
Wed 7:00 am - 4:00 pm
Thu 7:00 am - 4:00 pm
Fri 7:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (389)

Likely to Recommend

I've seen other work that they have done, that work was very good.

Repair Quality

Work was done on the time line that they gave me. Even though the damage was small the Work that they did made the vehicle look just like new.

Customer Service

Nice people very friendly.

Likely to Recommend

Brett is the worst service advisor ever.

Repair Quality

Brett is the most incompetent service advisor I’ve ever dealt with. Don’t use this company.

Customer Service

Brett is incompetent

Returned Clean

Likely to Recommend

Repair Quality

From the start I was happy with Apland’s. I can’t say enough nice things to say about Aaron Hernandez, he made the whole ordeal easy and painless. Lol.

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

I would have selected 10 except it took such a long time to repair.

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Highly recommended

Repair Quality

Customer service is very good, the job was really fast and nice, I highly recommend Apland.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I want to thank you very much for doing wonderful job on my car. And would highly recommend you to anyone that needs body work done to their vehicle.

Customer Service

You’re staff is very nice and thorough of what is going to be done with my car.

My Experience

Very professional and timely.

Likely to Recommend

Repair Quality

Fast, Efficient, Professional and Absolutely Wonderful from start to finish!

Customer Service

Returned Clean

Likely to Recommend

Generally yes, but I would inform them completely of our experience.

Repair Quality

Haven’t noticed any problems yet.

Customer Service

Very personable to deal with. Time of repair was horrible though. We committed to the repair over 2 weeks before our appointment and were given a week and a half estimated time of repair. The repair took a month. Had we not had a rental replacement it would have been a real inconvenience. I have no idea how much the delay cost the insurance company but it had to be substantial. We complain about insurance cost and things like this contribute greatly.

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Repair Quality

Customer Service

Likely to Recommend

They did an exceptional job and I would not hesitate to recommend them.

Repair Quality

They did an awesome job matching the wheel cover to the other side. Sean was great at keeping me updated. I am so glad that they are so good at what they do.

Customer Service

They did an awesome job matching the wheel cover to the other side. Sean was great at keeping me updated. I am so glad that they are so good at what they do.

Returned Clean

My Experience

Very friendly and very fast service. Thanks to the person who did the work. Good job!!

Likely to Recommend

Outstanding group of people

Repair Quality

I would like to be able to talk with the gentleman that did the work on my vehicle

Customer Service

Great people !

Returned Clean

Likely to Recommend

Repair Quality

Looks great only a couple minor adjustments needed.

Customer Service

Great people and super friendly. Exceeded my expectations.

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Customer Service

Lack of communication regarding when to bring our car in, and also when we did bring it in it turns out the part hadn't even arrived yet

Returned Clean

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Repair Quality

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Returned Clean